Worldline - Registration Document 2016

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Corporate and social responsibility report Annex III - Integrating sustainability inWorldline’s business

and updated in 2015. and adjust the results of the materiality matrix prepared in 2014 on several internal and external stakeholders in order to confirm actions and initiatives. In 2016, the CSR team once again called Worldline is permanently engaged in a recurring and proactive ambitions, and accelerate Corporate Social Responsibility structured stakeholder dialog to review its strategy and Materiality for Worldline business activities were selected in 2014. The sustainability challenges considered to be most significant This selection is based on Worldline stakeholders’ expectations Worldline’s materiality assessment is described in Section 1.2. objective criteria related to its markets, opportunities and as well as Worldline internal prioritization established on achievements. Worldline’s materiality was confirmed in 2016 Responsiveness Worldline’s Corporate Social Responsibility report is published contains all the key performance indicators regarding annually and incorporated in its Registration Document. It produced on a yearly basis. They outline the main sustainability sustainability monitored by Worldline. These documents are and case studies. Combined, these documents structure an challenges and associated actions, and include interview reports appropriate response to Worldline’s stakeholders’ expectations. Section 6.2. The content index also included in the Corporate KPI monitoring and the reporting methodology are presented in documents. Social Responsibility report summarizes the KPIs used in the two following dialog with stakeholders.

prepared ¨In Accordance¨ with the GRI Standards to the new GRI standards. This is why this report has been Comprehensive option. Besides including the essential elements of a sustainability Worldline operates, the report provides information on the report and providing background on the context in which its stakeholders’ expectations. Standards best meets Worldline’s reporting needs and, above all, and integrity. The Comprehensive Option of the new GRI about its strategy, vision, materiality analysis, governance, ethics performance. Worldline chose to provide additional information impact of its economic, environmental, social and governance To ensure full compliance with the Standards comprehensive stipulated format in order to assess Worldline’s sustainability option, the GRI content index was designed to comply with the report. In 2016, Worldline continued to better categorize and prioritize a change to GRI – G4 guidelines in order to review the consistent set of issues. In 2014, Worldline took advantage of the business strategy and the targets set by the Group and their each topic based on their impact on the evolution of Worldline’s implications with respect to the applicable regulations. prioritization of its relevant sustainability issues and its strategic external stakeholders in order to confirm the importance of axes. A series of interviews were conducted with internal and For each aspect, an internal score and an external score were internal and external scores were considered as material for determined. All the aspects covering a defined threshold for Worldline. Thirteen Standards topics were analyzed as material emphasizes the prioritization of Worldline’s Corporate Social challenges. The Worldline materiality matrix presented better Responsibility challenges and enables structuring of its strategy. Other topics were identified as material but did not match with its materiality matrix to reflect its business specificities and any GRI Standards aspects. Worldline integrated these topics in Material issues and new strategic axes have been validated by the members of the Worldline Executive Committee. for Worldline.

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[GRI 102-46] and [GRI 102-54] Global Reporting Initiative [GRI 102-12]

Worldline’s Comprehensive approach

terms of taking CSR reporting further and initiating the transition In 2016, Worldline decided to become an international pioneer in sustainability report in accordance with the GRI – G4 Guidelines. Since its first reporting in 2014, Worldline has prepared its

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Worldline 2016 Registration Document