Worldline - Registration Document 2016

Corporate and social responsibility report Annex III - Integrating sustainability inWorldline’s business

offices Leveraging the eco-efficiency of our data centers and 4. Operational excellence and environmental efficiency, including impact of Worldline’s activities on the environment and propose the reduction of energy consumption, are keys to limit the footprint is a key challenge for Worldline towards society at sustainable solutions to customers. Reducing its environmental large but also to improve efficiency and develop trust with These essential issues correspond to the following GRI elements: information on GRI Standards aspects, see Section 5. Energy , Emissions and Product Responsibility . For more detailed in the TRUST 2020 program which are monitored on a All those challenges are covered by the dedicated indicators related to the life cycle of its terminals and the carbon emissions regular basis. In 2016, Worldline offset all the carbon emissions produced by its data centers. clients and partners. verifiability and certification by an independent third party. This Sustainability. This law is based on the principle of transparency, reports with common calculation methodologies and law, followed by Worldline, aims to promote a comparability of In France, the Grenelle II law was passed in 2010 in order to requirements for Corporate Social Responsibility and further strengthen the duties of companies and the publication assessment. There are penalties for companies that fail to meet Furthermore, Worldline’s Corporate Social Responsibility voluntary guidance standard and the Energy Transition for approach follows the principles of the ISO 26000 international contribution to the fight against climate change. Green Growth Law, thus enabling it to make a more effective responsiveness defined in the AA1000 SES (2011) standard. The Registration Document present in detail how Worldline has Corporate Social Responsibility report and Section 1.1.3 of this integrated these principles in its mode of operation. accordance with the principles of inclusion, materiality and Worldline’s Corporate Social Responsibility report is prepared in of the Company. The aim is to build a common vision of a more concern to Worldline and discuss the different business activities community as a whole. sustainable environment for Worldline, its partners and the meetings and discussions have been engaged and will continue (employees, clients, partners, suppliers and shareholders), to occur on a regular basis to share the materiality matters of strategy meets the expectations of its valuable stakeholders To ensure that Worldline’s Corporate Social Responsibility Inclusion information of listed companies French legal requirements of A.1.2.3 regulatory requirements. and [GRI 103-3 sector specific standards] Respect of AA1000 Standards [GRI 102-12] A.1.2.3.1

employees’ potential Being a responsible employer by revealing our 2.

its industry. of fast changing technologies, social, economic and regulatory the Company. Worldline’s business functions evolve in a context intellectual capital. In order to compete and grow successfully, developments that require a wide-ranging set of expertise and and cultural diversity is critical to the growth and the success of who can provide the expertise necessary to meet its clients’ Worldline must attract, recruit, develop and retain employees follows individual succession plans securing and developing needs. Worldline must ensure that its workforce defines and In Worldline’s industry, the ability to have a qualified workforce learning and development, mobility and succession, optimized use of recruitment, performance management, orchestrated by the Human Resources department. This target is supported by a strong well-coordinated and Talent management, diversity, working conditions and vis-à-vis its employees. These essential issues correspond to the employee motivation are the main challenges for Worldline education , Diversity and Equal Opportunity , Equal pay for following GRI Standards elements: Employment , Training and Section 3. men and women . For more information on GRI standards, see which are detailed in the TRUST 2020 program and are All of these challenges are covered by dedicated indicators, Worldline is increasingly close to its targets by 2020: the Great regularly monitored. In 2016, progress has been made and and Worldline has been quoted in one employer brand Place to Work Trust Index increased from 50% to 57% in 2016 essential human capabilities requested to remain the leader in population has reduced from 10 points to 9 points in 2016. managers population and the share of women in the employees publication. Also, the gap between the share of women in the develop local economies and therefore, involving communities relationships. With its business offers, Worldline contributes to is critical to secure its license to operate. conditions is a pre-requisite to build trust and long-term the respect of its rules and values. Working together in these suppliers to enforce strong and fair relationships and to ensure Worldline has engaged a permanent dialog with its partners and technology solutions in a secured, ethical and responsible way. Compliance and ethics, supply chain management and local chain and communities. These essential issues correspond to impact are the main challenges for Worldline regarding its value Market Presence , Indirect Economic Impacts , Procurement the following GRI Standards elements: Economic Performance , Worldline has to comply with a complex regulatory framework business activities. Within Worldline, high ethical standards that has to be managed to ensure the development of its procedures underpin the delivery of excellent business supported by a Group-wide strategy, policy and training Practices , Anti-corruption and Compliance . For more information on GRI standards, see Section 4. Endorsing our business ethics within our value chain 3.

A

277

Worldline 2016 Registration Document