Worldline - Registration Document 2016

Corporate and social responsibility report Annex III - Integrating sustainability inWorldline’s business

A.1.2.1.2

[GRI 103-1 Procurement Practices] [GRI 103-1 Socioeconomic Compliance] and Opportunity] [GRI 103-1 Customer Privacy] Education] [GRI 103-1 Diversity and Equal Employment] [GRI 103-1 Training and Occupational Health and Safety] [GRI 103-1 103-1 Energy] [GRI 103-1 Emissions] [GRI 103-1 [WL1] [WL2] [WL3] [WL4] [WL5] [WL6] [AO2] Materialitymatrix [GRI 102-14] [GRI 102-44] Economic Performance] [GRI 103-1 Market [AO3] [AO10] [AO11] [AO14] [AO17] [GRI 103-1 Impacts] [GRI 103-1 Anti-Corruption] [GRI Presence] [GRI 103-1 Indirect Economic

A: Worldline takes into account its stakeholders’ expectations with them. identified thanks to its regular exchanges and communication evolving in order to spot trends and adapt its processes. B: Worldline regularly analyzes how its peers’ practices are interviews were held to identify the impact of the expectations C: During the materiality review, several internal and external The result was included in the materiality matrix, taking into on the business strategy and to challenge those expectations. covered in the GRI Standards guidelines. For instance, the account some specificities of the e-payment sector that are not the interviews, was included in Worldline’s materiality matrix. innovation-related topic, which was the main topic raised during CSR team to prioritize the different challenges for Worldline. account in the materiality review to help the managers and the D: International standards and regulations were also taken into industry’s best practices related to sustainability strategies and E: A comparative study of the e-payment industry identified the reporting.

Identification and prioritization of relevant topics

prioritization was based on the materiality review performed in Initiative New Standards of reporting. 2014 and updated in 2015 and 2016, following Global Reporting critical for Worldline. As presented in Section 1.1.3, the challenges that the market and the main stakeholders consider Worldline performed a materiality assessment in 2014 that was The materiality assessment aims to identify the essential revised in 2016 following extensive dialog with its stakeholders.

A-Stakeholders Expectations

B-ICT Sectors Challenges

C-Worldline Business Strategy

D-International Standards and Regulations

E-Sustainability Best Practices

A

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Worldline 2016 Registration Document