TELEPERFORMANCE_Registration_document_2017

Teleperformance in 2017 KEY FINANCIAL FIGURES

GROWTH AND PROFITABILITY

Revenues (in millions of euros)

Current EBITDA (in millions of euros)

720

4,180

3,398 3,649

558

17.2%

492

2,758

2,433

2,347

376

15.3%

325

306

14.5%

+7.5% +7.4% +9.0%

+9.9%

+7.9%

13.6%

13.4%

13.0%

2012 2013

2014 2015

2016 2017

2012 2013

2014 2015

2016 2017

Current EBITDA/revenues

Like-for-like growth

Current EBITA (in millions of euros)

Net free cash flow (in millions of euros)

556

45%

41% 42%

408

324

13.3%

236

351

31%

202

267

11.2%

226

214

10.3%

25%

20%

95

93

9.3% 9.7%

9.1%

64

2012 2013

2014 2015

2016 2017

2012 2013

2014 2015

2016 2017

Net free cash flow/current EBITDA

Current EBITA/revenues

Diluted earnings per share (in euros)

Dividend per share (in euros)

5.31

1.85

3.67

3.45

1.20 1.30

2.27

2.27 2.62

0.80 0.92

0.68

2012 2013

2014 2015

2016 2017

2012 2013

2014 2015

2016 2017

A DIVERSIFIED AND PROFITABLE PORTFOLIO OF ACTIVITIES

Revenue by activity and linguistic region in 2017 vs 2016 (in millions of euros)

Current EBITA by activity in 2017 vs 2016 (in millions of euros)

4,180

556

+ 9.0%

3,649

+ 10.4%

638

408 25.9 %

802 335

Specialised Services

29.9 %

851

CEMEA

Specialised Services

1,084

Ibero- LATAM

+8.8%

884

Core services

10.3 %

9.7 %

Core services

1,607

1,628

EWAP

current EBITA/ revenues

Like-for-like growth

2016

2017

2016

2017

This information is provided in various chapters of the RegistrationDocument anddefined in the 6.1.1 Alternative Performance Measures (APMs) section.

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Teleperformance - Registration Document 2017