TELEPERFORMANCE_Registration_document_2017
KEY EXTRA FINANCIAL FIGURES
« PEOPLE STRATEGY » Total headcount
Breakdown of total headcount by activity and linguistic region
Training hours
223,000
217,000
34,189,097
42% EWAP 34% Ibero-LATAM
32,413,418
190,000
28,542,457
182,000
21,408,856
149,000
16,843,220
6% 18% CEMEA
138,000
14,234,183
Specialized services
2012 2013 2014 2015 2016 2017
2012 2013 2014 2015 2016 2017
GOVERNANCE
Independance of the Board of Directors
Board of Directors: balance in terms of gender representation
Six nationalities represented at the Board of Directors
États-Unis
États-Unis
France
France
Chine
Colombie Philipinnes Royaume-Uni Chine Colombie Philipinnes Royaume l ia
China
États-Unis United States
États-Unis
France
France
r
Non-independant members 36%
Independant members 64% État -Unis
of women 9%
of women 43%
France
Chine
Colombie Philipinnes Royaume-Uni United Ki gdom
États-Unis
France
Chine
Colombie Philipinnes Royaume-Uni Phili pi
2012
2017
2012
2017
ENVIRONMENT AND COMMUNITY ENGAGEMENT
Carbon footprint per employee (ton)
Donations in cash and in-kind* (in millions of euros)
Volunteer hours*
89,697
0.85
0.77
5.7
36,129
2.9
-10%
2012
2017
2012
2017
2012
2017
*As part of the Citizen of the World program
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Teleperformance - Registration Document 2017
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