TELEPERFORMANCE_Registration_document_2017

GLOBAL LEADERSHIP Teleperformance has the largest geographical footprint in the industry and is capable of handling programs in 265 languages. With more than 850 clients worldwide, the Group generates revenue of €4.2 billion, of which nearly 40% from multinationals.

OPERATIONS IN 76 COUNTRIES

223,000 EMPLOYEES

265 LANGUAGES

160 MARKETS

850+ CLIENTS *

*Excluding LanguageLine Solutions clients

English-speaking market & Asia-Pacific (EWAP) €1,607 million

IBERO-LATAM €1,084 million

Continental Europe, Middle East and Africa (CEMEA) €851 million

Specialized Services €638 million

Countries where Teleperformance operates

In 2017, Teleperformance continued to expand its worldwide footprint, setting up in Kosovo and Peru, and starting operations in Malaysia.

“ The five Teleperformance values are the pillars of our corporate culture and guarantee the excellence of our services and solutions. ”

Cosmos I Integrity Isaywhat Ido & Idowhat Isay

Earth I Respect I treatotherswith kindnessandempathy

Metal I Professionnalism Ido thingscorrectly thefirst time

Air I Innovation Icreateand I improve

Fire I Commitment Iampassionate andcommitted

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Teleperformance - Registration Document 2017