QUADIENT - 2019 Universal Registration Document

QUADIENT IN BRIEF

A portfolio of solutions with a significant share of recurring revenue and commonalities between the businessmodels BUSINESS MODEL

INDUSTRY TRENDS

STRENGTHS

SMART HARDWARE

An integrated company ● ● Neworganizational structure and a representative brand for all activities. New tagline: “Because connections matter” ● ● Focus on the main growth drivers in two major geographic regions: North America / Main European countries ● ● Direct or indirect distribution network covering 90 countries High-performing industrial assets ● ● 3 production centers ● ● 5 logistics centers ● ● 100% of industrial sites are certified ISO 14001, OHSAS 18001/45001 A culture of R&D and innovation ● ● 4.7% of sales dedicated to R&D ● ● More than 750 engineers ● ● 7 R&D centers ● ● A teamdedicated to digital innovation Expert teams ● ● 5,693 employees ● ● Diverse backgrounds: expertise, origins, skills, cultures, outlooks ● ● 86% of employees completed a training session in 2019; A strong financial structure ● ● Robust liquidity position: € 498 million in cash and € 400million of undrawn credit lines at end‑January 2020 ● ● Debt backed by future cash flows from rental operations and leasing portfolio ( € 668 million net debt) ● ● Leverage excluding leasing: 0.9x EBITDA (1) 32% of these training sessions were about digital technology

BUSINESS MODEL

(underlying factor)

Digitalization, a major catalyst in the change of communication and business process automation

Recurring ● ● Rental and leasing (installed base) ● ● Maintenance (installed base / charging for maintenance services) ● ● Supplies (Mail-Related Solutions: use / mail volumes) ● ● Subscription / use (Parcel Locker Solutions: based on use in certain cases) Non-recurring ● ● Equipment sales (number of units sold / per‑unit price)

Despite its structural decline, mail market remains large

PARCEL LOCKER SOLUTIONS

MAIL-RELATED SOLUTIONS

Customer experience, the playing field where companies can differentiate themselves

CUSTOMERS

● ● Residential ● ● Universities in the United States (cross‑selling) ● ● Corporates (cross-selling)

● ● Small and

medium-sized enterprises

● ● Large

accounts

● ● Retailers ● ● Carriers

Management of last-mile parcel delivery, a priority as e-commerce surges

RECURRING REVENUE

Between approx. 30% (US) & 90% (Japon)

Approx. 70%

(1) Net debt excluding leasing/EBITDA excluding leasing.

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DOCUMENT D’ENREGISTREMENT UNIVERSEL 2019 UNIVERSAL REGIST ATION DOCUMENT 2019