Groupe La Poste // CSR REPORT 2022

Becoming a leading player in the rational management of resources 5 WORKING TO ACCELERATE ENVIRONMENTAL TRANSITION FOR ALL ■

Indicator

Scope

Unit

2020

2021

2022

RESPONSIBLE PAPER CONSUMPTION Total consumption of paper

LGLP

metric tonnes % of the total

17,596

15,592

13,755

of which paper from sustainably managed, eco-certified forests or from recycled

LGLP

83.1

84.8

88.3

The group uses hundreds of thousands of items of electrical and electronic equipment : computers, telephones, printers, cameras, scales, sorting machines, etc. As the production phase of digital equipment is preponderant in the environmental impact of digital technology, extending the life of the equipment is the main lever for action. The group is rolling out action plans at several stages in order to increase their useful life: repair, internal return to service, software maintenance, security, preventive maintenance, eco friendly actions by users, etc. As a result, La Poste’s IT equipment has a longer than average useful life. For example, six years for laptops, seven years for desktop computers compared to three and five years on average. The group has set itself the target of reusing all IT equipment that can be reused by 2030. This practice is being rolled out for the mobile phones of the two companies with the largest fleets (La Poste SA and La Banque Postale), and is gradually being extended to other subsidiaries and other IT equipment. The teams managing the equipment have begun to change their practices and their organisation in this direction. The number of reused computers more than doubled between 2021 and 2022 to reach nearly 7,000, of which 10% dedicated to solidarity reuse, in particular for digital inclusion, representing in 2022 a donation of nearly 1,500 computers, screens and mobile phones. Thanks to the repair and reuse of La Poste Groupe’s IT equipment in 2022, the consumption of more than 12,000 metric tonnes of raw materials was avoided. La Poste collects spare parts from the mail sorting machines that it must discard. These parts can be used to repair other machines, allowing significant savings of around €500,000 to €800,000 per year, while avoiding the consumption of aluminium, plastics, printed circuit boards, etc. Some sorting machines are also given to university institutes of technology ( Institut universitaire de technologie - IUT) for the training of future technicians. At the end of the life cycle of objects, the group has structured the processing chain for its waste from electrical and electronic equipment (WEEE): 90% of WEEE is now recovered, 80% in the form of material recycling, 6% in the form of reuse, 4% in the form of incineration with energy recovery. La Poste carries out or has service providers carry out maintenance of its vehicles to extend their life and promotes the use of spare parts. When it no longer has use of them, it gives them a second life through sales as used vehicles. Véhiposte has set up the sale of used postal vehicles to professionals and group employees. Véhiposte sells from 8,000 to 10,000 used vehicles every year. The subsidiary is also studying with specialist operators the possibility of reusing spare parts for its vehicles, which should eventually cover between 1,000 and 1,500 vehicles per year.

Electric bicycles are the subject of maintenance and repair actions thanks to the ecosystems of players located in the regions, including SSE structures. They are retired after five years and 26,000 kilometres on average. At the end of 2021, convinced by the reconditioning system developed by two intrapreneur La Poste employees, La Poste decided to authorise and systematise the repair of postmen’s electric bicycles for a second life. La Poste’s Services-Mail-Parcels business unit has made the following commitments for 2025: ■ send all of the following stored equipment to the reconditioning system: 100% of electric bicycles and cargo bikes, 100% of bags; ■ reuse or recycle 100% of vehicle, bicycle and cargo bicycle batteries. Electric bicycles are now sent for reconditioning to Nouvelle Attitude, which from three bicycles can make two reconditioned bicycles. The process used has obtained the label “Verified, robust, repairable, recyclable” issued by AFNOR Certification. In 2022, 600 postmen electric bicycles were sent to this system, making it possible to create 400 reconditioned bicycles. In addition, La Poste’s Technical Department carries out usability testing of reconditioned bicycles by postmen as an alternative to purchasing new bicycles. In March 2022, an agreement for the second life of postmen’s bicycle bags was signed with Recyclerie Sportive in Massy, then extended to other similar structures in the country. Today there are Recycleries Sportives in Île-de-France, Hauts-de-France, Nouvelle Aquitaine, PACA and AURA. In 2022, 1,350 postman bicycle bags were donated to these social and solidarity-based economy structures. Of these bags, 59% were recovered for reuse, 7% were transformed for other uses (storage boxes), 14% were sent to material recycling, and 20% remained to be processed. In regions where there is not yet a Recyclerie Sportive, La Poste establishments can donate their bags to Nouvelle Attitude to be reused with the bicycles. As regards professional clothing , La Poste contributed to the creation of the French professional clothing recycling system within OREE and its Clothing and Circular Economy Club. Since 2016, La Poste has been involved in these collective initiatives to create an industrial reuse and recycling system for professional clothing (first FRIVEP experiment which led to the publication of the eco-socio-design booklet for professional clothing, and a second FIREX phase launched in 2022 with funding from the French Agency for Ecological Transition (Agence de la transition écologique - ADEME). In partnership with associations, manufacturers and other companies that are major users of these textiles, La Poste Groupe is participating in tests to establish an efficient and balanced recycling/reuse system for professional clothing. In 2022, La Poste joined the system by delivering three metric tonnes of clothing. In April 2023, Nouvelles Fibres Textiles (1) announced its creation.

(1) Nouvelles Fibres Textiles associates Les Tissages de Charlieu, SYNERGIES TLC, ANDRITZ Recycling, and Pellenc ST. Its innovative R&D centre, unique in France, automatically unpacks and sorts end-of-first-life clothing by colour and composition.

CSR Report 2022/ LA POSTE GROUPE 95