Groupe La Poste // CSR REPORT 2022

Structured governance 1 LA POSTE GROUPE PROFILE AND STRATEGY ■

Main CSR management bodies

Quality and Sustainable Development Committee (Board of Directors’ committee - two meetings in 2022) Missions: ■ review the strategic orientations and indicators of the strategic plan; ■ monitor the CSR policy achievements and the results of non-financial ratings; ■ prepare the discussions of the Board of Directors, make recommendations on the issues of quality and sustainable development and intervene in particular on the definition of the roadmap for the Chairman of La Poste Groupe. Activity in 2022: the Quality and Sustainable Development Committee examined in particular the group’s CSR policy, the net promoter score as a strategic indicator, and the Executive Committee’s new customer satisfaction dashboard. Public Service Missions Monitoring Committee (Board of Directors’ committee - three meetings in 2022) Composition: La Poste Groupe directors, French State controller, French government representative Missions: prepare the work of the Board of Directors and make any useful recommendations to it on any issue concerning La Poste’s four public service missions, as specified by law, regulations, the public service agreement and the local postal coverage agreement Activity in 2022: ■ monitoring and evaluation of La Poste Groupe’s four public service missions; Mission Committee (three meetings in 2022), composed of 17 members representing La Poste’s stakeholders Mission: monitor the implementation of the commitments made by the Company as a “company with a mission” Activity in 2022: ■ monitoring of the execution of the missions carried out by the Company, with the definition of indicators and associated operational objectives; ■ appointment of the independent third party in charge of verifying the performance of the mission in accordance with regulatory requirements; ■ taking note of La Poste’s achievements and the results of the audit carried out by the independent third party, and formulation of the committee’s opinion on the achievement of the statutory objectives for the year 2022. CSR Committee (ten meetings per year), composed of representatives of the societal commitment, HR, communication, purchasing, European and international relations, finance and group strategy departments and CSR directors of the business units and certain subsidiaries. Missions: ■ propose the societal commitment policy to the Executive Committee; ■ ensure that the commitments made by the business units and subsidiaries are consistent; ■ assess the group’s performance; ■ take the necessary improvement measures; ■ ensure that the group’s CSR skills match its commitments. Activity in 2022: in particular, the committee worked on the preparation of the Executive Committee’s strategic seminar in September 2022. Climate Risk Steering Committee – TCFD 1.A Composition: representatives of the group’s Societal Commitment Department, the Risk Department and the Finance Department. Mission: ■ integrate climate risk into the group’s risk management; ■ ensure the operational implementation of the climate strategy; ■ build climate scenarios; ■ ensure the operational implementation of the climate strategy; ■ review the prioritised risks, the evolution of their rating and the associated risk management plans. Responsible Digital Committee (four meetings per year) Composition: IT systems managers, CSR managers from the various IS, CSR, purchasing and strategy functions, and around 50 people from the ■ reflections on the avenues and method for adapting La Poste Groupe’s public service missions; ■ review of the draft 2023-2027 Public Service Agreement between the French State and La Poste; ■ review of the latest news on the service missions of foreign postal operators; ■ review of European Commission initiatives concerning the Postal Directive.

technical, logistical and human resources support functions in charge of the disability policy. Mission: lead working groups on the 11 themes of responsible digital services (see Chapter 4). Activity in 2022: see Section 4.4 of this report. Energy strategy committee Composition: Group strategy department, finance Department, La Poste Immobilier. Missions: define and manage the implementation of the energy purchasing strategy.

20 CSR Report 2022/ LA POSTE GROUPE