Groupe La Poste // CSR REPORT 2022

A strengthened societal commitment 1 LA POSTE GROUPE PROFILE AND STRATEGY ■

Financial impact severity scale (positive or negative)

Associated rating

Assessment

Thresholds

1

Minor

< €2M

2

Significant

€2M to €5M

3

High

€5M to €10M

4

Very high

> €10M

Financial impact probability scale Assessment

Associated rating

Definition

4

Very likely

The risk or opportunity is very probable and the main conditions for its occurrence are now in place so that it will manifest itself in the short term. The risk or opportunity is probable and the main conditions for its occurrence are now in place for it to occur in the medium or long term. The risk or opportunity is possible under conditions that are not met today but are likely to be met in the future. The risk or opportunity is highly unlikely and is expected to occur only exceptionally (subject to a combination of very specific conditions).

3

Probable

2

Possible

1

Very unlikely

More than 5,300 internal and external stakeholders, representing all categories of the group’s stakeholders, were involved in this analysis. The consolidation for the group is the sum of the results of each activity, weighted by the contribution of the business unit to the group’s operating revenue. The materiality study is based on the Company’s risk assessment tools, and the scoring grids used are similar. The group has ensured the consistency between the conclusions of the materiality study and the existing risk mappings. No major inconsistencies were noted. The Company’s decision-making processes, which already include the consideration of risks, have therefore not been modified. La Poste Groupe selected the information as published in the matrix below according to the following criteria: ■ the importance of the information in relation to the subject it describes or explains; ■ the ability of this information to meet the decision-making needs of users;

■ the need for transparency vis-à-vis stakeholders, particularly with regard to the expectations of non-financial rating agencies; ■ the relevance of the information with regard to sector analyses. This matrix highlights three major challenges: “the climate and the low-carbon transition”, “customer satisfaction and quality of service” and “health, safety and well-being”. These three axes resonate in strong echo with the group’s strategy and the four societal commitment missions. Materiality Reporting, the leading service provider on the subject in the market, supported the group throughout the process, from defining the universe of issues to reporting the results. The information published in this CSR report supplements the information summarised in the integrated activity report (see pages 20-21).

12 CSR Report 2022/ LA POSTE GROUPE