Groupe La Poste // CSR REPORT 2022

A strengthened societal commitment 1 LA POSTE GROUPE PROFILE AND STRATEGY ■

1.2.3 A commitment based on a double materiality analysis In the last quarter of 2022, La Poste Groupe updated (1) its materiality analysis, in application of the principle of double materiality , introduced by the Corporate Sustainability Reporting Directive (CSRD). The process of building this double materiality combined: ■ impact materiality, which takes into account the negative and positive impacts of the Company on its environment (Inside-out approach); ■ financial materiality, which considers the positive (opportunities) and negative (risks) impacts of the environment on the Company, likely to influence its performance and results (Outside-in approach). This matrix highlights three major challenges: “the climate and the low-carbon transition”, “customer satisfaction and quality of service” and “health, safety and well-being”. These three areas resonate strongly with the group’s strategy and the four societal commitment missions.

Double materiality matrix

6

Climate and low-carbon transition

Business model and resilience

Customer satisfaction and service levels

Customer support

Information systems Health, safety and well-being

Digital trust

2 1 0 3 4 5 6 7

Climate change adaptation

Business continuity risks

5

More responsible products and services

Skills and employability Resources and waste

Exemplary company

Economic development and inclusion

Regulations, ethics

Regional economy

Responsible supply chain

Work environement and commitment

Innovation and transformation

FINANCIAL IMPACT

4

Cohesion and essential services

Diversity and inclusion at work

0

2

4

6

8

Air, pollution and nuisances

Biodiversity and systems

ESG IMPACT

Communication and dialogue

FINANCIAL IMPACT

3

Environmental challenges

Governance/economic challenges Social challenges

Useful information and services

2

5

6

7

8

ESG IMPACT

(1) Main changes in method compared to the previous update carried out in 2019: simple materiality principle, 20 issues, alignment of rating grids with those of the risk function, complete group coverage, consideration of business specificities, expansion of the number stakeholders consulted.

10 CSR Report 2022/ LA POSTE GROUPE