2021 Universal Registration Document

4 CORPORATE RESPONSIBILITY

Sopra Steria’s Corporate Responsibility Strategy

Materiality matrix issues

Commitments/SDGs

Key indicators

2019

2020

2021

3. Serving as a long-standing partner for our clients SDGs: 8, 9, 11, 16 and 17

Organic revenue growth

+6.5%

-4.8%

+6.4%

Customer Voice survey (100 strategic clients surveyed)

Customer satisfaction

1st survey: over 80% customer satisfaction

2nd survey: over 80% customer satisfaction

Creation of Next, the DigiLab flagship dedicated to fostering creativity

Sopra Steria Ventures worked with 50 more start-ups

Actions in support of innovation

Sopra Steria Ventures worked with 300+ start-ups

Innovation

4. Act ethically and with integrity SDGs: 3, 8, 9 and 16

Number of employees who have completed GDPR e-learning Compliance defects identified by a supervisory authority as defined in Chapter 6 of GDPR

15,296

21,056

41,397

0

0

0

Protecting operational data and security

Number of ISO 27001 certifications (1)

13

15

17

Number of employees trained in preventing corruption and influence peddling

37,400+

92%

92%

Not found guilty of corruption or influence peddling at any time in the last five years

Not found guilty of corruption or influence peddling at any time in the last five years 540 suppliers asked p to take assessment (72% of total expenditure) 327 actually assessed p (43% of expenditure)

Not found guilty of corruption or influence peddling at any time in the last five years

Values and compliance

Compliance defects

5. Establish constructive dialogue with our stakeholders SDGs: 1, 5, 10, 12, 13 and 17

Group: 425 suppliers assessed (over 100% of 2021 target expenditure)

247 target suppliers assessed

EcoVadis assessment

France: p

332 charters signed (82% of target suppliers) 447 target suppliers signed up (43% of expenditure)

France: p

1,308 suppliers signed up (35.5% of all suppliers) United Kingdom: p

France: 1,427 suppliers p signed up (66% of eligible suppliers) Group: 2,771 suppliers p signed up (57% of eligible suppliers)

United Kingdom: p

Signature of the suppliers’ charter

539 suppliers signed up (46% of expenditure)

Responsible supply chain

6. Work with our stakeholder community to respond to major changes SDGs: 4, 8, 11, 12, 13, 16 and 17

Sponsor of the “Digital, Governance and Sovereignty” academic chair at Sciences Po Member of artificial intelligence (AI) working groups 218 non-profit p organisations supported More than p 50,000 children supported in India 646 students p in India awarded higher education scholarships dealing with ethical issues

Sponsor of the “Cybersecurity and Digital Sovereignty” academic chair at the IHEDN Set up The Exploratoire , a “do tank” that puts digital ethics at the heart of our actions 347 non-profits p and schools supported 54,000+ children p supported in India 755 students in India p awarded higher education scholarships

Helped define secure cloud architecture and standards within Gaia-X

Actions to build digital trust

Digital sovereignty

Partnered with the Human Technology Foundation on data altruism

Actions to promote digital ethics

Digital ethics

7. Support local communities SDGs: 1, 2, 3, 4, 5, 6, 7, 10 and 17

626 non-profits and schools p supported 52,000+ children supported p in India 851 students in India p awarded higher education scholarships

Impact of community initiatives

Civic engagement

ISO/IEC 27001 Information security management. (1)

103

SOPRA STERIA UNIVERSAL REGISTRATION DOCUMENT 2021

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