2021 Universal Registration Document
4 CORPORATE RESPONSIBILITY
Sopra Steria’s Corporate Responsibility Strategy
Materiality matrix issues
Commitments/SDGs
Key indicators
2019
2020
2021
3. Serving as a long-standing partner for our clients SDGs: 8, 9, 11, 16 and 17
Organic revenue growth
+6.5%
-4.8%
+6.4%
Customer Voice survey (100 strategic clients surveyed)
Customer satisfaction
1st survey: over 80% customer satisfaction
2nd survey: over 80% customer satisfaction
Creation of Next, the DigiLab flagship dedicated to fostering creativity
Sopra Steria Ventures worked with 50 more start-ups
Actions in support of innovation
Sopra Steria Ventures worked with 300+ start-ups
Innovation
4. Act ethically and with integrity SDGs: 3, 8, 9 and 16
Number of employees who have completed GDPR e-learning Compliance defects identified by a supervisory authority as defined in Chapter 6 of GDPR
15,296
21,056
41,397
0
0
0
Protecting operational data and security
Number of ISO 27001 certifications (1)
13
15
17
Number of employees trained in preventing corruption and influence peddling
37,400+
92%
92%
Not found guilty of corruption or influence peddling at any time in the last five years
Not found guilty of corruption or influence peddling at any time in the last five years 540 suppliers asked p to take assessment (72% of total expenditure) 327 actually assessed p (43% of expenditure)
Not found guilty of corruption or influence peddling at any time in the last five years
Values and compliance
Compliance defects
5. Establish constructive dialogue with our stakeholders SDGs: 1, 5, 10, 12, 13 and 17
Group: 425 suppliers assessed (over 100% of 2021 target expenditure)
247 target suppliers assessed
EcoVadis assessment
France: p
332 charters signed (82% of target suppliers) 447 target suppliers signed up (43% of expenditure)
France: p
1,308 suppliers signed up (35.5% of all suppliers) United Kingdom: p
France: 1,427 suppliers p signed up (66% of eligible suppliers) Group: 2,771 suppliers p signed up (57% of eligible suppliers)
United Kingdom: p
Signature of the suppliers’ charter
539 suppliers signed up (46% of expenditure)
Responsible supply chain
6. Work with our stakeholder community to respond to major changes SDGs: 4, 8, 11, 12, 13, 16 and 17
Sponsor of the “Digital, Governance and Sovereignty” academic chair at Sciences Po Member of artificial intelligence (AI) working groups 218 non-profit p organisations supported More than p 50,000 children supported in India 646 students p in India awarded higher education scholarships dealing with ethical issues
Sponsor of the “Cybersecurity and Digital Sovereignty” academic chair at the IHEDN Set up The Exploratoire , a “do tank” that puts digital ethics at the heart of our actions 347 non-profits p and schools supported 54,000+ children p supported in India 755 students in India p awarded higher education scholarships
Helped define secure cloud architecture and standards within Gaia-X
Actions to build digital trust
Digital sovereignty
Partnered with the Human Technology Foundation on data altruism
Actions to promote digital ethics
Digital ethics
7. Support local communities SDGs: 1, 2, 3, 4, 5, 6, 7, 10 and 17
626 non-profits and schools p supported 52,000+ children supported p in India 851 students in India p awarded higher education scholarships
Impact of community initiatives
Civic engagement
ISO/IEC 27001 Information security management. (1)
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SOPRA STERIA UNIVERSAL REGISTRATION DOCUMENT 2021
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