Worldline - 2020 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer

Health and Safety Committees Different local initiatives are set up. A description of some of them is explained under this paragraph. In France, the Occupational Health and Safety (hereinafter OHS) Committees composed of elected employees are the point of contact for matters relating to health, safety and working conditions. As of January 1, 2020, the OHS Committees will disappear according to a change of law and will be replaced by the Economic and Social Committee (hereinafter CSE). A dedicated national commission of the CSE will take over all the previous prerogatives of the OHS Committees. Nevertheless, Worldline management decided to implement local CSE Committees to maintain all occupational health and safety matters at a local level, site by site. A similar Committee in Belgium is the Committee for Prevention and Protection at Work (CPPT) whose election of new members took place in November 2020. A close exchange with the CPPT was intensified during the Covid-19 health crisis. In July 2019, Worldline Iberia has established its own Health and Safety department and the OHS Committee composed of members of the management and elected employees. In Germany there is a close cooperation with labour safety and health authorities with regular inspections to ensure security at work. Likewise, in Germany there is a close cooperation with labour safety and health authorities with regular inspections to ensure security at work. Additionally, a committee ensuring safety at work was organised on a regularly basis. The members of this committee are the following: works council, Human Resources, Logistics and Housing as well as the external counsellor on working safety and the medical counsellor. Convened by management at least on a quarterly basis (for France and Spain), or monthly basis (for Belgium) and for extraordinary meetings when necessary, these Committees aims at consulting the elected employees on all the matters that impact employee’s health, safety and working conditions (premises, move, emergencies, training, proposals for health and safety improvement, audits, etc.) prior to their implementation. They also give the possibility to employee’ representatives to test new infrastructures suggested by ergonomists ( e.g. chairs, IT equipment) and provide their input on planned improvements and renovations. Collective bargaining agreements [GRI 403-1] [GRI 403-4] Worldline not only follows local and international regulations and requirements regarding labour rights, but also covers 73% of all its employees with collective bargaining agreements [GRI 102-41], and 84% of them by European Directives. Indeed the Company has signed collective bargaining agreements with trade unions and staff representative bodies that enable employees to benefit from favourable statutory requirements regarding working conditions. Worldline’s collective agreements and commitments cover health and safety matters, duration of maternity/paternity leave, working time, teleworking, wages, profit sharing, prevention of psycho-social risks, notice periods, vacation time (usual and exceptional such as wedding, birth, relocation, etc.) as well as training.

On the top of that inside of WL, a European WC exists at the equensWorldline level that have regular meetings and that covers 7 different countries in Europe. In 2020, many actions and many WC processes have been managed regarding Covid-19 and the security and the safety of all employees throughout the world. As a matter of fact there have been 11 SEWC-BoD meetings between January 2020 and November 2020 amongst which several, at least 3, covered the Covid-19 pandemic. At national levels, there were also some initiatives. In Italy during the Covid-19 period regular meetings have been set up with the Unions as required by the Bank Association to update them regarding (i) the financial strength of the Company; (ii) the health status of employees; and (iii) the safety measures put in place for the safeguard of the employees. Furthermore, a special committee composed by the Unions, the Safety external Consultant and the Country Coordinator has been set up in order to check on a monthly basis the Covid-19 situation. In Spain, since the beginning of the Covid-19 crisis, weekly meetings (and later on monthly ones) were held to inform their Work Councils and Prevention Delegates about the evolution and impact of Covid-19. In France too, simultaneously to webinars held for employees, the social dialogue with staff representatives has been tremendous at national level. In addition, Worldline management team shares and discusses on a monthly basis in the countries where the Company has employee representatives, strategies, projects and key information relating to its economic performance (turn-over, etc.), as well as all employee-related topics such as data privacy, participation Committees, Wellbeing@work . Especially during the Covid-19 health crisis a close cooperation and exchange was done with the employee representatives on the economic situation of the Company, the mental wellbeing of the staff as well on the exceptional introduction of restricted hours in some countries like Belgium in order to protect jobs and ensure business continuity. Informing and monitoring work on the integration of new entities into the Worldline Group from the very beginning is also part of the agenda of the Societas Europaea Committee (SEC) and the WC in each country (like with a large number of meetings for the Ingenico’s integration in 2020). Moreover, Worldline respects and protects workers’ representatives, and prevents employee representative discrimination as well as violations of the freedom of association and the right to organise.

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