Worldline - 2019 Universal Registration Document

WORLDLINE Description of the Group’s three Business Lines services

End of 2018, Worldline in a consortium with Conduent was chosen by Île-de-France Mobilités to build the central system of the new Greater Paris transport pass “Smart Navigo”. Smart Navigo is now live in Paris. Smart Navigo will develop new Navigo products to gradually replace transport tickets with contactless methods. Tickets’ online purchasing and use of smartphones either as a way to recharge the Navigo card (in lieu of vending machines), or directly as a validation method will also be implemented. Navigo will also be able to support new mobility services such as access to car parks. In addition to Paris the Group is focused on many opportunities in Europe and South America to drive social mobility change for cities and countries. In parallel, the Group provides fare, tariff and revenue capture and apportionment solutions for railways and public transport systems. The Group typically acts as the primary systems integrator and general contractor for a project, presenting its clients with a full end-to-end solution that the Group implements directly and through partners and subcontractors. The main markets for the Group’s e-Ticketing business are Europe (principally in the UK, France and Germany) and Latin America (mainly in Argentina and Chile).

The Group’s line of e-Ticketing solutions includes applications that allow customers to check schedules and order and pay for tickets online for delivery directly to their mobile device or a desktop printer. For real time transaction sales and journey validation the Group provides to railway personnel mobile technology that integrates industry leading digital devices with ticketing and payment. This solution is called WL Mobile Ticket Issuing Service. Tickets can also be delivered at the station using self-service kiosks provided by the Group’s kiosk business or third-party providers. The Group’s e-Ticketing , validation and payment systems are used by a large number of franchised railway routes in the United Kingdom and the THALYS high speed rail network in Europe. The WL Mobile Ticket Issuing Service solution is also being rolled out to other station retailing channels giving Operators greater channel flexibility and comes complete with a comprehensive back office analysis and reporting tool. The Group is now moving forward into Mobility as a Service (MaaS) propositions utilising the ongoing investments of the Group and the benefit of the E-Payments challenge where its Fintech partners bring capability and speed to the Group’s core propositions. Worldline's vision is to power social mobility through driving engagement, access and payment for transport services.

C

 Multi services access  Business rules operations  Open APIs with existing systems

ENGAGE

PAY

 Profile enrolment*  Multichannel interactions  Inspection process

 Multi payment methods  Multi payment schemes  Multi acquirers

ACCESS

* No need for any enrolment in Open Payment use case

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Universal Registration Document 2019