Worldline - 2019 Universal Registration Document

C

WORLDLINE

Integration know-how: enable fastest possible C.5.5 delivery of SIX Payment Services and equensWorldline synergy plans M&A track record: more than ever, maintain an C.5.6 absolute priority and focus on the next wave of

C.1 Description of the Group’s three Business Lines services

36 36 42

69

Merchant Services C.1.1 Financial Services C.1.2

European payment consolidation opportunities 69

Mobility & e-Transactional Services C.1.3

47

Make Worldline the n°1 payment industry C.5.7 employer brand through talent & expert

C.2 Competitive Strengths

55

A major player in Europe with an expanding C.2.1

attraction and developments policies and Tier 1 CSR achievements

global footprint, especially in emerging markets 55

70 70 71 72 72 72 73

Comprehensive unique comprehensive C.2.2 positioning across the extended payments value chain Leading presence in next-generation payment C.2.3 services

Other Strategic plans C.5.8 C.6 2019-2021 Ambition

56

C.7 Technology IT Platforms C.7.1

57

C.3 Worldline’s Business Model

58

Data Centers and Hardware C.7.2

C.4 Worldline: a regulated Group

62 62 64 64 65 68

C.8 Sales and marketing

European Regulation C.4.1

C.9 Procurement and suppliers

74

Regulation applicable outside of the European C.4.2 Economic Area

C.10 Investments

75 75

Compliance with technical standards C.4.3

Investments of 2019 C.10.1

Protection of personal data C.4.4

Principal Investments Currently Underway and C.10.2 Planned

75

C.5 Strategy

Scale and reach: fully leverage Worldline C.5.1 Pan-European competitive advantage Large deals expertise: maintain commercial C.5.2 focus on large outsourcing deals and new bank alliances Focus on online: grow above market Worldline C.5.3 online and omni-channel payments, leveraging One Commerce Hub and Digital Banking Innovation and investment: ensure successful C.5.4 market breakthrough with latest differentiating offers

C.11 Property Plant and Equipment

76

68

Significant existing or planned property, plant C.11.1 and equipment C.12 Research and development, Patents and Licenses

76

68

77 77

Research and development C.12.1

69

Intellectual Property, Patents, License, Usage C.12.2 Rights, and Other Intangible Assets

77

69

35

Universal Registration Document 2019