Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Reporting methodology and scope for non-financial indicators

Detailed information related to AO 17 “EcoVadis assessment” AO 17 information contains data provided by EcoVadis. EcoVadis assessment not only covers corruption, but also HR and environment. Worldline works with EcoVadis to assess strategic suppliers’ risks related to corruption (total number and percentage of operations assessed for risks related to corruption and significant risks identified). Information published after 2015 is no longer comparable with previous year values as the definition of strategic supplier was changed to reflect the Atos procurement supplier consolidation strategy. According to the new three-year plan, Atos is focusing on the top 250 vendors, which represents 70% of the total expenditure. The supplier scorecard is shared with Atos group thanks to the supplier evaluation campaign made by EcoVadis. Detailed information related to GRI 102-9 “Supply chain” The reported value in Section 4.6 Responsible subcontracting is the number of external onshore subcontractors (headcount) present within Worldline on December 31, 2018. Detailed information related to GRI 205-2 KPI “Communication and training about anti-corruption policies and procedures” Awareness in Code of Ethics KPI is divided in the e-learning training for all employees available in the training platform of Worldline and virtual classroom webinar training for management employees. The calculation method of GRI 205-2 KPI for e-learning training takes into account all current Worldline employees who had taken the training since 2013. Detailed information related to AO7 “Revenue generated through sustainable solutions that contribute to societal and environmental progress in € million” AO7 KPI is calculated based on the revenues of sustainably oriented offers that Worldline sells to its customers. These revenues are multiplied by an index that assesses the degree of sustainability within each offer. Sustainably oriented offers are identified and the associated indexes (degrees of sustainability) are set by Worldline Solution Managers based on their screening of offerings on 15 aspects (regrouping economic, social and environmental benefits provided by the

offering). The overall process is coordinated by a dedicated person in the Corporate Social Responsibility team. Worldline portfolio continually evolves and the KPI definitions are subject to updates. Worldline has made an effort to estimate the revenue linked to its sustainable solutions. To obtain this information, Worldline has calculated the revenue by business division and grouped the list of offers that are part of this division in proportion of their total contract value as reported in 2018. Then, Worldline applies the sustainability percentage obtained to the revenue, thus obtaining the revenue linked to sustainable offers. The percentage of sustainability is 0% when the sustainability analysis could not be finalized. Detailed information related to the KPIs GRI 201-1 “Direct economic value generated and distributed” and GRI 203-1 “Infrastructure investments and services supported” The information required in GRI 201-1 is mostly included in the financial statement of this document, however for the part relating to community investments Worldline reports the total social contribution reached in 2019. The reporting of this information is aligned with the guidelines of the London Benchmark Group related to the measurement of the community investment made by companies. It is detailed in Section D.4.5 of this document. Detailed information related to the KPI WL 8 “Customer innovation sessions delivered by Worldline for customers” This KPI represents the number of delivered Innovation sessions/workshops that are promoted by Global Markets among clients of Atos and Worldline with the support of BTIC network. In these sessions, selected IT topics of customers' interest are addressed to develop innovation awareness that help transform the customer's business. For this specific indicator, the Innovation workshop doesn't have to be done only with the support of a Scientific Community member. It can also be considered as an Innovation Workshop as long as Worldline is the organizing entity. Worldline reports only the innovation workshops organized by its entities.

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