Worldline - 2019 Universal Registration Document

EXTRA-FINANCIAL STATEMENT OF PERFORMANCE Being a responsible employer

Talent acquisition@Worldline [GRI 401-1] [GRI 103-2 Indirect Economic Impacts] D.3.3.1 [GRI 103-2 Employment] and [WL 6]

Attracting top-notch talents through the employer 2. brand Worldline works on its brand as an employer to enhance its visibility and appeal on the market. In line with this, Worldline acts as a responsible and inclusive employer, with strong focus on gender equity, and has made a commitment through its TRUST 2020 program to appear on five “Hiring” rankings by 2020. As a leader in the payment and digital industries, the Company is also well-positioned to offer numerous and diversify career development opportunities to its employees. In 2019, 1,775 new hired employees joined the Company around the world, of which 35% are women [GRI 401-1]. Welcoming and onboarding new joiners 3. Building on its long history marked by significant acquisitions, Worldline has developed a solid expertise in newcomers’ welcoming and integration with the objective to ease the onboarding in the Company’s business, culture and values. In this regard in 2019, the Group launched an onboarding project that aims to reinforce the onboarding process and make sure that a new employee has all the necessary materials and access on their first day. This project complements the existing numerous best practices implemented to ensure a successful integration of new joiners, including the distribution of a welcome booklet and the organization of on-site welcome breakfasts to provide an overview of the Company internal organization and activities.

Worldline’s target is to attract and recruit the best talents, mainly in Information Technologies fields, including expert profiles in Big Data and cyber-security. That is why the Company has made extensive efforts to reinforce its employer brand and to develop close relations with the leading engineering, business schools and universities across its geographies. Its talent acquisition strategy is focused on a three-dimensional action plan as presented hereafter: Being recognized as a first-choice employer 1. To be recognized as a first-choice employer and a learning organization, Worldline has set up a wide recruiting campaign on different platforms and via career events with the objective to recruit trainees, interns and young graduates, but always with a long-term engagement in mind. To ensure a high-quality workforce by attracting students from leading universities, engineering and business schools, Worldline has launched the Tier 1 Interns & Graduates program. The goal of the Tier 1 program is to manage close relationships between targeted universities and schools and an internal volunteer network of approximately fifty alumni members.

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139 Universal Registration Document 2019

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