WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Being a responsible employer

2016 Perimeter

2015 Perimeter

2017 Perimeter

Per employee

Per revenue

Per employee

Per revenue

Per employee

Per revenue

GRI code KPI Name

2016

2015

2014

2017

GRI401-1 Employee hiring

New employees hires during the reporting period

1097

759

663

66

98% -

85% -

100% -

Males hires during the reporting period Females hires during the reporting period

778

572

493

505

98% -

85% -

100% -

319

187

170

131

98% -

85% -

100% -

Employee attrition Number of employees leaving employment during the reporting period Males leaving employment during the reporting period Females leaving employment during the reporting period

767

625

688

566

97% -

85% -

100% -

555

465

517

406

97% -

85% -

100% -

212

160

171

160

97% -

85% -

100% -

WL6

Global turnover rate Global turnover rate

8.21% 8.42% 9.35% 7.75% 97% -

85% -

100% -

GRI102-41 Collective bargaining coverage Percentage of employees covered by collective bargaining agreements

79.03% 82.04% 86.24% 81.87% 95% -

85% -

100% -

GRI401-2 Benefits to employees

D

Percentage of Permanent employees participating in Death Benefits Percentage of Temporary employees participating in Death Benefits Percentage of Permanent employee participating in Disability benefits Percentage of Temporary employees participating in Disability benefits Percentage of Permanent employees participating in Health Care Percentage of Temporary employees participating in Health Care

83% 100% 100% 100% 93% -

85% -

100% -

71% 97% 98% 99% 93% -

85% -

100% -

80% 100% 100% 100% 93% -

85% -

100% -

70% 97% 97% 99% 93% -

85% -

100% -

85% 95% 87% 88% 93% -

85% -

100% -

69% 90% 65% 72% 93% -

85% -

100% -

AO16 Lost working days / Absenteeism rate *Global Absenteeism Rate %

2.78% 2.50% 2.73% 3.02% 67% -

76% -

71% -

Number of Worldline staff seriously injured work related Number of Worldline staff dead work related

18

27

23

20

100% -

85% -

100% -

1

0

0

0

100% -

85% -

100% -

Worldline staff impacted in a safety event

18

27

23

20

100% -

85% -

100% -

GRI404-1 Average training hours per employee Average hours of training that employees have undertaken during the year

28.13

25.14 18.99 19.23

86% -

85% -

100% -

Average hours of training per male employee Average hours of training per female employee

29.53

26.38 20.13 20.04

86% -

85% -

100% -

24.36

21.83 16.22 17.11

86% -

85% -

100% -

125

Worldline 2017 Registration Document