TELEPERFORMANCE_Registration_document_2017

CORPORATE GOVERNANCE

4.1 Governance

Christobel Selecky Independent director

62 years old Nationality: American Number of shares held: 1,000 shares

Expertise and experience Ms. Christobel Selecky was born on March 9 th , 1955, and holds a Bachelor’s Degree in Political Science and Philosophy from the University of Delaware (United States) and a Masters’ Degree in Public Relations and Communications from Syracuse University (New York). Ms. Selecky has over 30byears’ experience in the healthcare sector as a director, manager and company founder. In 1981, she joined FHP International Corporation, a NASDAQ-listed company that administered managed healthcare plans, operated medical and dental clinics, hospitals, and pharmacies, and sold health and workers compensation insurance. She became the President of FHP’s largest business unit, the California Health Plan, with US$2bbillion in annual revenues serving more than 1bmillion Medicare, Medicaid, and Commercial health plan members. In 1996, she became co-founder, Chairman, and Chief Executive Officer of LifeMasters Supported Selfcare Inc., a company that provided outsourced, call center-based disease and care management services as part of health care plans and benefits granted by employers, and by public sector employee retirement plans, unions and trusts. The Company provided its services to more than 1bmillion people in the United States. She has been working as an independent consultant since 2010, and provides strategic advice and recommendations to teams of managers and investors involved or seeking to become involved in the healthcare sector at both national and international level. Ms. Selecky chairs the Board of Directors and chairs the Compensation, Governance and Nominating Committee of Satellite Healthcare, one of the United States’ leading not-for-profit providers of kidney dialysis and related services since 1974. She also serves on the Board of Directors, chairs the Quality and Risk Management Committee, and serves on the Audit Committee of Verity Health System, which operates six hospitals in Northern and Southern California. Finally, she serves on the Board of Directors, chairs the Finance Committee, and serves on the Compensation Committee of SCAN Health Plan, one of the nation’s oldest and largest not-for-profit Medicare Advantage health plans. She is also an Adjunct Professor in the University of California, Irvine Paul Merage School of Business MBA program teaching Healthcare Entrepreneurship. Deeply involved in the charitable sector, Christobel Selecky recently completed two terms as a member of the Board of trustees, Vice Chair and Chair of the Audit Committee of United Cerebral Palsy, a US national non-profit organization for people with disabilities, and the immediate past chair of the Board of Directors of Population Health Alliance, a nonprofit organization promoting public health care activities through advocacy, research and education. Ms. Christobel Selecky was appointed director by the shareholders’ meeting held on May 7 th , 2014.

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Current directorships Teleperformance Group None. Other (non-listed companies)

Directorships expired within the last five years Teleperformance Group

None. Other

■ Director of Satellite Healthcare Inc. (USA) ■ Director of Verity Health System (USA) ■ Director of SCAN Health Plan (USA)

■ Director of Memorial Care Innovation Fund (USA) and American Specialty Health Inc. (USA) ■ Member of the Advisory Committee of Houlihan Lokey (USA)

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Teleperformance bb - bb Registration documentbb 2017