TELEPERFORMANCE_Registration_document_2017

CORPORATE GOVERNANCE

4

4.1 Governance

Leigh Ryan Director

64 years old Nationality: American Number of shares held: 1,000 shares

Expertise and experience Ms. Leigh Ryan was born on November 6 th , 1953, and holds a Bachelor’s degree in International Relations from Pomona College in Claremont, California. She also holds a Juris Doctorate degree in Law from Georgetown University, where she was an editor of Law and Policy in International Business . On February 1 st , 2016, Ms. Ryan was appointed Chief Legal Officer and Chief Compliance Officer of the Teleperformance Group. Prior to February 1 st , 2016, Ms. Ryan was a partner with Paul Hastings LLP, an international law firm with 20boffices in the United States, Europe and Asia. Ms. Ryan has over 35byears of experience in corporate finance transactions, securities offerings, mergers and acquisitions, commercial transactions and corporate governance. She has substantial transactional experience in the telecommunications, technology, customer care and media industries, as well as the apparel and aircraft industries. In addition to practicing law full- time, Ms. Ryan was Global Chair of Talent Acquisition (attorney recruiting) at Paul Hastings for over 10byears. Before joining Teleperformance, Ms. Ryan served as outside counsel to the Teleperformance Group for over 20byears, including advising on numerous acquisitions in the US, Mexico and Colombia. Ms. Ryan is a member of the New York and California Bars. She has written and spoken frequently on securities laws, corporate governance, mergers and acquisitions, and other corporate matters. She is an Honorary Member of the Board of Directors of La Jolla Music Society, having served on the Board for 12byears, including 2byears as Chair of the Board. She also served as a member of the Advisory Board of the Corporate Counsel Institute in Washington, D.C. for over 13byears. Ms. Leigh Ryan was appointed director by the shareholders’ meeting held on April 28 th , 2016.

Current directorships Teleperformance Group

Directorships expired within the last five years Teleperformance Group

■ Director and Chairwoman of various overseas subsidiaries of the Teleperformance Group (in the US, the UK, Canada, Costa Rica and Panama)

None. Other None.

Other None.

86

Teleperformance bb - bb Registration documentbb 2017