TELEPERFORMANCE_Registration_document_2017

COMMENTS ON THE FINANCIAL YEAR

6.2 Review of the Company’s financial position and results

6.1.4 Key figures of the main subsidiaries

The key figures of the subsidiaries whose revenue exceeded 10% of the Group’s consolidated revenue are presented below:

Teleperformance USA (in thousands of US dollars)

Selected financial data Non-current assets

874,052 446,271

Current assets Total assets

1,320,323

Shareholder’s equity Non-current liabilities

402,600 705,264 212,459

Current liabilities

Total equity and liabilities

1,320,323

Revenue

972,120 35,781

NET PROFIT

6.2 Review of the Company’s financial position and results

6.2.1 Balance sheet

6

6.2.1.1 Receivables from subsidiaries and affiliates Teleperformance has made a number of loans to its subsidiaries during 2017bin relation to their cash management, in a total amount of €38 million, principally to:

6.2.1.3 Shareholders’ equity The share capital at Decemberb 31 st , 2017b amounted to €144,450,000, comprising 57,780,000 shares, each of a €2.50 nominal value. 6.2.1.4 Financing arrangements The Company has a syndicated credit facility of €300bmillion which expires in February 2022. Draw-downs under the facility may be made either in euros or in US$, and are repayable in fine . At Decemberb31 st , 2017, no outstanding amounts had been drawn down under the facility, compared with €35 million at Decemberb31 st , 2016. The Company also has two US private placements, obtained in 2014band 2016, redeemable in fine with the following principal conditions: ■ a US$160bmillion tranche at a fixed interest rate of 3.64%, redeemable in December 2021; ■ a US$165bmillion tranche at a fixed interest rate of 3.98%, redeemable in December 2024; ■ a US$75bmillion tranche at a fixed interest rate of 3.92%, redeemable in December 2023; ■ a US$175bmillion tranche at a fixed interest rate of 4.22%, redeemable in December 2026. On Septemberb16 th , 2016, Teleperformance obtained a loan of US$500 million repayable in four equal installments on August 20 th , 2018band August 19 th , 2019, 2020band 2021.

■ Luxembourg Contact Centers, of €9 million;

■ LanguageLine Solutions (incorporated in the United Kingdom), of £7.5 million (€8.4 million);

■ In & Out (incorporated in Italy), of €6 million;

■ Teleperformance Canada, of CAD9 million (€6.0 million);

■ Teleperformance Malaysia, of €3.1 million;

■ GN France, of €2 million.

6.2.1.2 Derivative financial instrument and hedging operations The accounting principles applying to derivative financial instruments and to hedging operations were modified by ANC regulation n° 2015-05 dated Julyb2 nd , 2015bwhich was required to be applied to financial statements in respect of years commencing on or after Januaryb1 st , 2017. The Company has applied the regulation since Januaryb1 st , 2017bwith retrospective effect, but with no impact on opening shareholders’ equity. The Company has elected to apply the simplified transitional option under which only those contracts in force at Januaryb1 st , 2017bwere required to be restated.

Teleperformance bb - bb Registration Documentbb 2017 163