Sopra Steria - 2019 Universal registration document


Societal responsibility: engaging all our stakeholders to build a positive future for all

Societal responsibility: engaging all our stakeholders 3. to build a positive future for all

Sopra Steria is a preferred partner of large organisations, supporting them over the long term and helping them respond to the transformation challenges they face in a world undergoing unprecedented environmental and social changes. This entails developing relationships of trust and transparent dialogue with our stakeholders, seeking input into our commitments and associated policies, raising our clients’ awareness of the impact of digital technology on their business and their own commitments, and playing a part in meeting the needs of vulnerable populations in regions where the Group operates. Sopra Steria is a signatory of the United Nations Global Compact, in the “Global Compact Advanced” reporting category (top 8%). Through this commitment, Sopra Steria supports the Global

Compact’s 10 principles in the areas of human rights, international labour standards, the environment and anti-corruption.

Sopra Steria responds to the United Nations Sustainable Development Goals 1, 2, 3, 4, 6, 8, 9, 10, 11, 12, 13, 16 and 17 related to society.

Dialogue with stakeholders 3.1.

Maintaining a high level of transparency and interaction with stakeholders

staff, our customers, our partners, our suppliers and civil society to provide sustainable answers. We want to take responsible and ethical steps to make innovation work for as many people as possible and have a positive impact on society as a whole.

Because the kind of transformation needed to build a positive future for all has to be a collective endeavour, we are working with our




Client surveys; frequent exchanges on Sopra Steria’s contribution to helping clients meet their corporate responsibility challenges (meetings, questionnaires, third-party assessments, client surveys, etc.); co-construction initiatives with clients focused on innovation as well as social inclusion and environmental clauses relating to the services provided by Sopra Steria. Great Place to Work survey; Group-wide campaigns raising awareness about corporate responsibility; coordination of networks of employee champions and officers; training of new employees. Employee involvement in programmes promoting diversity, access to employment for young people, the environment and community engagement. Reporting to shareholders via the Universal Registration Document, General Meetings, press releases and earnings presentations; dedicated communications for employee shareholders; communication with investors via the website and answers to specific questionnaires. Joint innovation approach with major strategic partners in digital transformation. Development of cooperation and partnerships with startup. Purchasing policy rolled out Group-wide: purchasing procedures, Group suppliers’ charter, programme to assess suppliers and subcontractors led by recognized external organisations; compliance system. Partnerships and sponsorships with international and local NGOs in each country; foundations in France and India; working with local authorities, schools and universities in the various countries where the Group operates; active involvement in trade unions and professional associations, clubs, coalitions; contributions to working groups and think tanks. Academic chairs. Publication of an annual Corporate Responsibility Report audited by an independent third party; evaluation by non-financial organisations and analysts, with the publication of scores received; regular dissemination of information via the Group’s website and social networks: Twitter, Facebook, LinkedIn, etc.


Shareholders and investors


Suppliers and subcontractors

Civil society

All stakeholders



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