SOMFY - Annual Financial Report 2020

03 NON-FINANCIAL STATEMENT

Control of its distribution (international supply chain, local sales and marketing presence) means Somfy products can be delivered worldwide. Customers are manufacturers and installers, who integrate Somfy solutions into carrier products: blinds, shutters, doors and gates, or by replacing existing equipment in buildings, by leveraging the strength of the Group’s brands. Somfy also distributes finished products (a selection of motors and control panels, connected objects, digital applications) that are sold by prescribers, networks, retailer installers or resellers, via large specialist and DIY stores, and online, either directly or indirectly.

Somfy products are installed in individual homes, small businesses, apartment blocks, office blocks, hotels and collective residences. B. RESILIENCE OF THE BUSINESS MODEL — As a result of the lockdowns, the health crisis has made people aspire to even better living environments, highlighting to customers the benefits offered by Somfy solutions, and consolidating its vision and ambition. The new organisation has proved its relevance in dealing with the operational challenges caused by the pandemic without calling into question organisational choices or the business model.

C. BUSINESS MODEL —

VALUE CREATED FOR STAKEHOLDERS

CONTRIBUTION TO THE MODEL

PROFITABLE GROWTH MODEL

VISION

EMPLOYEES • Employee expenses = €367.3M • Training = 47,525 hours (2) • Engagement = 7,6 (3) CUSTOMERS & USERS • NPS (4) = 68 • Motors manufactured (5) = 192 million • Connected devices (6) = 7,800,947

HUMAN CAPITAL • 5,710 employees (1)

Inspire a better living environment, accessible to all.

Everyone around the world aspires to a safe, healthy, and sustainable living environment for themselves as well as for their loved ones.

INTELLECTUAL CAPITAL • 2,210 patents • 21 experts (Expertise sector) FINANCIAL CAPITAL • Stable shareholding = 72.08% • Cash flow = €274.5M

To meet these essential needs for improving living environments, Somfy creates innovative solutions for homes and commercial buildings, in three key areas: • comfort and well-being for all and at all ages;

• safety of people and property; • preservation of the environment.

INVESTORS • Sales = €1,257.1M • COR = €260.7M • ROCE = 29.6%

PRODUCTIVE CAPITAL • Somfy present in 58 countries

AMBITION

• 8 industrial sites • CAPEX = €49.8M

Be the preferred partner for opening and closing automation in homes and commercial buildings.

SUPPLIERS • Volume of local purchases (< 500 km) = 40% ENVIRONMENT • 57% of Act for Green® products (7) • Annual power consumption per motor = 10.7 kWh/year

SOCIETAL CAPITAL • Funds contributed to Les Petites Pierres = €284 thousand • Foundation budget = €851 thousand

Four strategic pillars serving our ambition for 2030:

Rising value to customers

Inspiring & Engaging

Forward-looking in Smart Living

Delivering performance

NATURAL CAPITAL • Low consumption of natural resources

CITIZENS • 223 participations in solidarity days

KEY ACTIVITIES

• Research & Development • Marketing • Prescription

• Assembly • Distribution • Sales

(1) Excluding temporary staff. (2) Scope of social reporting. (3) “Intrinsic engagement rate” up 0.5 points. (4) Net Promoter Score (customer satisfaction indicator) = % promoters – % detractors. (5) Motors manufactured by the Group since the beginning, excluding Dooya.

(6) Number of objects connected by the Somfy cloud. (7) According to the PEP ecopassport® standard.

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SOMFY – ANNUAL FINANCIAL REPORT 2020