QUADIENT // 2021 Universal Registration Document

Business Model QUADIENT IN BRIEF

● SALES: € 1.02 billion ● SUBSCRIPTION-RELATED REVENUE: 69% (2) ● MAJOR OPERATIONS: 92% of sales, of which: - NORTH AMERICA: 55% - MAIN EUROPEAN COUNTRIES: 39% - INTERNATIONAL: 6% ● CURRENT EBIT (2) : € 147 million (3) 2021 RESULTS (2) Within Major Operations in 2021 (3) Before acquisitions-related expenses

SOFTWARE SOLUTIONS

BUSINESS MODEL

(underlying factor)

Subscription-related revenue ● Subscription (SaaS) (installed base) ● Volum e (customers usage of the platform) ● Maintenance (installed base / charging for maintenance services)

VALUE CREATION

CUSTOMERS ● Circular economy: 64.4% of hardware marketed are produced through a remanufacturing process ● 95% customer satisfaction rate

Revenue not related to subscriptions ● License sales (Acquisition of new customer, or Upsell on installed base) ● Professional services (invoiced on a time spent basis)

PEOPLE ● € 427 million paid in employee wages, bonuses, commissions and payroll charges ● 98.6% of permanent contracts to support local jobs

● 33.8% of women in the Company ● 27.6% of managers are women

INTELLIGENT COMMUNICATION AUTOMATION

SUPPLIERS ● € 113.7 million in production purchases ● 89.2% of suppliers assessed comply with Quadient's requirements

CUSTOMERS

LOCAL COMMUNITIES AND CHARITIES ● 50+ charities supported ● More than €93,000 of donations raised

● Large accounts ● Segment of largest small and medium-sized enterprises ● Mail-Related Solutions direct sales channel #1 partner of ICA

STATES AND REGIONS ● €22 million in taxes ● 16% reduction in CO ● 85% of industrial waste recycled

2 emissions compared to 2018 (scopes 1, 2 and 3)

SUBSCRIPTION RELATED REVENUE

SHAREHOLDERS ● € 17.2 million in dividends paid for fiscal year 2020

67% (2)

9

UNIVERSAL REGISTRATION DOCUMENT 2021