QUADIENT // 2021 Universal Registration Document

QUADIENT IN BRIEF

A portfolio of solutions with a significant share of recurring revenue and commonalities between the businessmodels BUSINESS MODEL

INDUSTRY TRENDS

STRENGTHS

SMART HARDWARE

An integrated company ● Integrated organizational

BUSINESS MODEL (underlying factor)

structure and a representative brand for all activities. Tagline: “Because connections matter.” ● Focus of major solutions in three geographic regions: North America / Main European Countries / International ● Direct or indirect distribution network covering 90 countries High-performing industrial assets ● 2 production centers ● 4 logistics centers ● 100% of industrial sites are certified ISO 14001, OHSAS 18001/45001 A culture of R&D and innovation ● 5.1% of sales dedicated to R&D ● More than 650 engineers ● 7 R&D centers ● A teamdedicated to digital innovation Expert teams ● 4,979 employees ● Diverse backgrounds: expertise, origins, skills, cultures, outlooks ● 81% of employees completed A strong financial structure ● Robust liquidity position: € 487 million in cash and € 400million of undrawn credit lines as of 31 January 2022 ● Debt backed by future cash flows from rental operations and leasing portfolio ( € 504million net debt) ● Leverage excluding leasing: 0.4x EBITDA (1) a training session in 2020; 18.15% on digital regarding the local training

Subscription-related revenue ● Rental / leasing (installed base) ● Support / maintenance (installed base / charging for maintenance services) ● Supplies (Mail-Related Solutions: ink & spare parts due to machine usage & processed mail volumes) ● Subscription / use (Parcel Locker Solutions: based on usage rate in certain cases) Revenue not related to subscriptions ● Equipment sales (see suggestion for Software solutions) ● Installation services (Parcel Locker Solutions)

Digitalization, a major catalyst in the change of customer

communications and financial automation

Despite its structural decline, the mail market remains large and resilient

PARCEL LOCKER SOLUTIONS

MAIL-RELATED SOLUTIONS

CUSTOMERS

● Residential ● Universities

● Small and

medium-sized enterprises

Management of last-mile parcel delivery, a priority as e-commerce surges

& Corporates

● Large

● Retailers ● Carriers

accounts

SUBSCRIPTION RELATED REVENUE

71% (2)

58% (2)

(1) Net debt excluding leasing/ EBITDA excluding leasing.

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UNIVERSAL REGISTRATION DOCUMENT 2021