QUADIENT // 2021 Universal Registration Document

3 MANAGEMENT REPORT

Review of Quadient’s financial position and results in 2021

Quadient Parcel Locker Installations Surpass 15,100 Worldwide

Quadient Releases Advanced Credit Module to Help businesses Drive Revenue Growth Through Integrated Credit Risk management On 25 January 2022, Quadient announced the launch of an Advanced Credit module for its cloud-based Intelligent Communication Automation (ICA) solution suite. Quadient’s ICA suite is uniquely bringing together automation for accounts receivable (AR), accounts payable (AP), customer communications management (CCM), document management and customer journey mapping. Through its YayPay AR automation solution, Quadient is the only provider that offers the full range of capabilities from customer acquisition to customer relationship capabilities. Quadient confirms mid-term ambitions to drive sustainable profitable growth for cloud-based software solutions with expected Annual Recurring Revenue reaching c. 250 million euros by the end of 2023 On 27 January 2022, Quadient held an education session dedicated to its Intelligent Communication Automation (ICA) cloud-based software solutions, hosted by Geoffrey Godet, Chief Executive Officer and Chris Hartigan, Chief Solution Officer for ICA. At the end of the education session, Mr. Godet detailed Quadient’s ambitions for ICA by the end of the 2021-2023 three-year period as it relates to each of the ICA KPIs that are monitored within the framework of phase two of Back to Growth, namely: over 90 share of SaaS and subscription customers in ICA total customer base, c. 250 million euros (1) Annual Recurring Revenue (2) , and c. 75 share of subscription-related revenue (3) in ICA total revenue.

On 16 December 2021, Quadient announced that more than 2,200 of its Parcel Pending by Quadient smart parcel locker systems were installed during the first nine months of 2021, bringing its parcel locker footprint to over 15,100 units globally. Quadient experienced strong growth in its parcel locker business across the retail, higher education, corporate and multifamily property industries, as well as across geographies. In Quadient’s fiscal third quarter alone that ended 31 October the Company deployed more than 600 new parcel locker units.

Quadient Listed Among the World’s 100 Most Sustainable Companies by Corporate Knights

On 19 January 2022, Quadient announced that it has been included in the ranking of the world’s 100 most sustainable companies by Corporate Knights, an international sustainable business research company. Quadient obtained the 62 nd position in the 18 th annual Corporate Knights 2022 Global 100 index. In addition to ranking among the Top 100 most sustainable companies in the world all industries combined, Quadient also ranked 6 th among 212 peer companies. Quadient Receives ’AA’ MSCI ESG Rating Recognizing Efforts and Achievements Over the Past Years On 24 January 2022, Quadient announced that it has been awarded an AA rating in the MSCI ESG Ratings dated December 2021. MSCI is a leading provider of critical decision support tools and services for the global investment community. On a AAA to CCC ratings scale, MSCI ESG Ratings measure over 8,500 companies’ resilience to long-term, industry material environmental, social and governance (ESG) risks. The AA rating places Quadient in the Leaders category alongside peer organizations that show strong management of their most significant ESG risks and opportunities.

(1)

At 2020 constant exchange rates.

(2) Annual Recurring Revenue (ARR) is an estimation of future recurring revenue per annum. (3) Subscription-related revenue for ICA include recognized revenue related to subscriptions, SaaS licenses, consumption and maintenance.

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UNIVERSAL REGISTRATION DOCUMENT 2021