QUADIENT // 2021 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Independent third party’s report on consolidated non-financial statement presented in the management report

APPENDIX 1: THE MOST IMPORTANT INFORMATION

Social Information Quantitative Information (including key performance indicators) Qualitative Information (actions or results) Staff turnover rate.

Employment (attractiveness, retention). Increase employee engagement. Development of human capital. Work organization (organization, absenteeism). Health and safety (prevention actions). Social relations (social dialogue, collective agreements), training. Equal treatment (equality between men and women, fight against discrimination, integration of disabled people).

Share of employees on permanent contracts Share of women in the Group’s workforce. Share of women managers and senior leaders. Percentage of employees eligible to remote working at least two days or more per week. Number of training hours completed during the year. Number of employees having completed at least one training course during the year. Rate of absenteeism due to work-related accidents.

Quality of life and well-being at work. Security of employees’ personal data

Environmental Information Quantitative Information (including key performance indicators) Qualitative Information (actions or results) Quantity of hazardous and non-hazardous industrial waste produced. Percentage of industrial waste recycled and recovered. Quantity of waste electrical and electronic equipment (WEEE) generated. The results of the environmental / energy policy (certifications, means). Circular economy (raw materials, energy, waste management). Eco design and product refurbishment. Societal Information Quantitative Information (including key performance indicators) Qualitative Information (actions or results) Customer satisfaction rate for CXM, MRS and BPA activities. Share of revenue invested in R&D. Percentage of employees who have approved the Code of Ethics and completed the training. Share of strategic business partners who have approved the Code of Conduct. Percentage of assessed suppliers meeting the requirements of the Code of Conduct. Number of ISO 27001 certified entities. Hours spent by employees supporting communities. Local impact (employment, development, residents, dialogue...). Engagement with local communities. Subcontracting and suppliers (environmental and social issues). Measures taken in favor of consumer health and safety. Innovation and design of sustainable products. Product reliability, safety and availability. Customer satisfaction. Actions taken to prevent corruption and tax evasion. Respect for intellectual property rights. Energy consumption Water consumption. CO 2 emissions (scope 1, 2 and 3) Climate change (significant emissions due to the activity, reduction targets, adaptation measures).

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UNIVERSAL REGISTRATION DOCUMENT 2021