QUADIENT // 2021 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Engage with partners and suppliers who observe standards similar to those of the Company

Quadient is committed to doing business in a responsible, ethical and sustainable manner. As a signatory of the UN Global Compact, Quadient is committed to promoting the 10 fundamental principles addressing human rights, labour standards, environmental protection and anti-corruption. Quadient extends its CSR and ethical commitments to all its business partners, who must comply with applicable laws and regulations, International Labour Organization conventions and the Company’s responsible procurement policy. Quadient is also committed to choosing its suppliers carefully, fairly and with integrity. They are selected using the established procurement strategy or by invitation to tender based on their ability to meet the Company’s requirements in terms of quality, price, service, reliability, technology, safety, the environment, and ethics. The Company also endeavors not to create a situation of mutual dependence in terms of revenue, technology, and know-how. Most of the production procurement takes place with suppliers that are based in Europe (54 - especially in the Netherlands and France) and in Asia (35 in Malaysia, China, and Vietnam). The main supplier of the Group is Zhilai, leading locker manufacturer in China, that accounted for 15.7 of total Group purchases in 2021. UPDATED RESPONSIBLE PROCUREMENT STRATEGY Since 2016, the industrial partnership and procurement department, in collaboration with CSR and Compliance management, has rolled out its supplier code of conduct and its responsible procurement policy across its entire range of manufacturing suppliers. The policy against modern slavery and human trafficking complements the measures taken by the Company to support human rights. Quadient has also disclosed its conflict minerals policy to its electronic suppliers and requested them to provide evidence that they do not use conflict minerals in the manufacturing of components they deliver to Quadient. Quadient has redefined its responsible procurement strategy and updated its code of conduct to In 2021,

cover all its business partners. This Code covers Quadient commitments and expectations of its business partners regarding compliance with applicable law, respect for labour and human rights, environmental management, and anti-corruption. Quadient encourages all third-party companies that desired doing business with the Company to become familiar with all the principles and respect the requirements set out within the code of conduct for business partners to help align their actions in ways that benefit all. Quadient has started to roll out its code of conduct to its French distributors and will continue this deployment to all its business partners in 2022. 65 of French distributors have endorsed the code of conduct for Business Partners. The Company has also defined a new onboarding and due diligence process to ensure the integrity of the third-party companies to engage with. The Company is currently implementing a new tool that will uphold this new vision. This due diligence process includes a reputational screening based on sanctions and watch lists, politically exposed persons lists, checks for exposure to global adverse media and questionnaires related to information security, data privacy and corporate social responsibility. The process also incorporates an enhanced level of due diligence to be performed where a prospective third party resides in a designated high-risk jurisdiction, or where other red flags are identified. The due diligence is updated periodically on a risk basis and in case of significant changes in our relationship with a third party. Quadient ensures that its suppliers comply with its requirements through dialog, visits, audits, and performance assessments carried out by its teams. Over and above contractual matters and supplier selection audits, since 2017 the industrial partnership and procurement department has launched CSR assessment campaign for its suppliers. Those who do not fulfil the Company's assessment are asked to provide an action plan.

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UNIVERSAL REGISTRATION DOCUMENT 2021