QUADIENT // 2021 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

them were taken very seriously and have been subject to strict investigations enabling the company to claim that the allegations on three incidents were not founded and only one incident has been confirmed. Remedial plans were conducted on each of them, anyway, giving the opportunity to raise again the awareness of its employees on the anti-corruption and bribery policy to the sales force. Regarding the confirmed incident, no employee has been dismissed but as part of the remedial plan, the contract with the business partner involved has been terminated. At this time, all the incidents are closed. In 2021, there was no fine nor public legal cases regarding corruption brought against the organization or its employees during the reporting period. ANTI-TRUST LAWS AND FAIR COMPETITION Quadient does not tolerate anti-competitive practices, including price fixing, the rigging of tenders and responses to tenders, or sharing customers, markets or territories. Accordingly, Quadient forbids its employees from entering into any agreement with competitors intended to restrict the nature or quantity of products and services offered, as well as any agreement with suppliers or other partners to obstruct fair competition or the exchange of information with competitors regarding corporate strategy on products or pricing. SANCTIONS, ANTI-MONEY LAUNDERING AND COMBATING THE FINANCING OF TERRORISM Quadient conducts business with zero tolerance for commercial, financial, or other dealings involving sanctioned countries, territories, and third parties. To prevent the company from any risks related to economic sanctions or money laundering (AML), the Company has implemented appropriate risk-based mechanisms for screening business partners, third parties, and transactions for potential economic sanctions and AML exposure. WHISTLE-BLOWING PROCEDURES Any Quadient employee or any person or third party who know or suspect a violation of the code of ethics or Quadient rules and policies, is encouraged to speak up, in compliance with the law and the rules applicable in the country where he resides or exercises his activities. Different escalation channels are available to raise concerns. Regarding mechanisms for advice and concerns about ethics, employees are encouraged to report through the management line first. However, if an employee considers that informing their direct line manager could cause difficulties (for example, if the direct line manager was involved in the alleged misconduct) or that the alert notified may not be properly followed-up, they may directly contact the Quadient Ethics line. Employees or any person or third party seeking for advice may use the dedicated email address (ethics_compliance@quadient.com) or contact directly the Vice-President of CSR & Compliance who oversees the mechanisms for advice and concerns and Quadient Ethics Line.

HUMAN RIGHTS By joining the UN Global Compact in March 2021, Quadient asserted its commitment to supporting and promoting respect of human rights within its sphere of influence. Quadient runs its business in accordance with the fundamental principles outlined in the United Nations Universal Declaration of Human Rights and conventions of the International Labour Organization. The Company strongly condemns the following: modern slavery and the trafficking of human beings; all forms of illegal, forced or compulsory labor, in particular child labor; discrimination in respect of employment and occupation; restriction of freedom of association and the right to collective bargaining. Quadient supports these principles in its code of ethics, its position on labor relations, hiring practices and its relationships with partners, suppliers and customers. The Company ensures that its operations comply with its code of ethics through its procedures and internal control systems including regular operating reviews, risk management, internal audits and supplier assessments. In 2021, Quadient has revised and supplemented its compliance clauses to incorporate within the agreements and contracts templates used in its business relationships. Among these clauses, the Company has implemented a clause requiring strict compliance with applicable laws, regulations, rules and orders including Unites Nations, World Trade Organization, and other international organizations resolutions with respect to business conditions, trade, competition, business ethics and human rights. In accordance with its code of ethics, Quadient complies with the anti-corruption laws of the countries in which it operates and has a zero-tolerance policy for corrupt practices, including in particular giving or accepting bribes, either by an employee or a third party acting on behalf of the Company. Quadient rejects all forms of corruption and prohibits demanding, accepting, offering or giving bribes, gifts or other benefits, either directly or indirectly. It also raises awareness and provides training to its employees on the prevention of fraud and corruption. In 2021, the staff of the sales export team and the legal and compliance teams have been trained on corruption risks scenarios identified at Quadient. Additional trainings will take place in 2022 for other functions and teams that may be exposed to these risks. Quadient’s anti-corruption and anti-bribery policy (available on the Intranet) summarizes its commitment, principles and measures to preventing its employees from the key risk situations such as improper and facilitation payments, gifts and hospitality, conflict of interest, charitable contributions and engaging with third parties. As an example, a conflict-of-interest procedure requests all the managers to sign an annual disclosure form on the conflicts of interests. In 2021, four incidents of corruption and influence peddling have been reported for suspected violations of the gift and entertainment rules and third-party management. All of PREVENTION OF AND FIGHT AGAINST FRAUD AND CORRUPTION

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UNIVERSAL REGISTRATION DOCUMENT 2021

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