QUADIENT // 2021 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Promote a culture of integrity and ethical conduct through Quadient’s compliance program

As a signatory of the UN Global Compact, Quadient strives each day to conduct its business with the highest standards of professionalism and integrity. Quadient’s senior management is committed to complying with all applicable laws, applying the ethical standards set forth in the Company’s code of ethics and corporate policies, enabling a culture of Excellence and Integrity by raising the awareness of its employees, providing relevant training and communication, and enforce the ethics & compliance program across the organization. ORGANIZATION AND GOVERNANCE The Compliance organization is led by the VP of CSR and Compliance who reports directly to the Chief Transformation Officer, who is a member of the Company's Executive Committee. The Compliance team is organized around: a center of excellence which establishes the ● company-wide policies and standards and dedicated to the supervision of the various risks and controls as well as key cross-functional activities such as training; teams dedicated to each business line, regions and ● other support functions. The Compliance team works daily to execute a unified ethics and compliance program across Quadient, which includes the following activities: monitoring regulatory changes; identifying compliance risks and areas of opportunity, monitoring and supporting the update of compliance-related policies, managing Quadient’s Integrated Management Systems (IMS), implementing processes and controls to improve the Company’s business, investigating any compliance issues, and supporting the implementation of any related remedial action plans and as needed, auditing Quadient teams' compliance. In terms of governance, an Ethics & Compliance committee, chaired by the Vice-President of CSR and Compliance and composed of the Chief People Officer, the General Counsel and the Vice-President of Internal audit meets as necessary to manage any compliance issues and the whistleblowing reports received, the investigations and remedial plans. This committee advices the Executive Committee to set directions and priorities for compliance at Quadient. The Vice-President of CSR and Compliance reports on the progress of the compliance program through quarterly reports and updates to the Chief Transformation Officer, the Chief financial Officer and the CEO of the company. In 2021, these updates included improvement projects such as integrity checks on third parties, the launch of the new code of conduct for business partners, the revision of some corporate policies and the implementation of a GRC (Governance, Risk, and Compliance) platform.

THE CODE OF ETHICS Quadient believes that conducting its business in an ethical and responsible manner is essential to its sustainable growth and success. The company's Code of Ethics sets out principles of ethics and business conduct that help each of its employee to act with integrity and ethically as well as best practices and policies that will elevate the company's reputation. In short, this code of ethics stands as a testament for doing what the Company knows is right. It covers the following topics: Human Rights, employees, business Ethics, business relationships, Quadient assets and third parties, citizenship and responsible engagement. It also includes useful recommendations for how to anchor the code of ethics in Quadient’s corporate culture and takes into account Quadient’s new “EPIC” (Empowerment, Passion, Inspiration and Community) values. Quadient asks every employee, regardless of their role, function or entity, to follow the code of ethics when working for or representing Quadient. In this respect, each employee is required to follow the dedicated training and endorse the code of ethics. In 2021, 67 of the employees received the code of ethics training and 66 have endorsed the code. The code of ethics is available on the corporate intranet (WeShare) and corporate website in the following languages: French, English, Dutch, German, Italian, Spanish, Japanese and Czech. Each legal entity makes the code available to its employees on their regional Intranet or by distributing a printed version. It is also available on the corporate website. QUADIENT’S COMPLIANCE POLICIES AND PRACTICES In 2021 Quadient has implemented a GRC platform (Governance, Risk and Compliance) to help the organization to deploy its compliance framework and controls. This platform enables the management of the risk assessment, the compliance to the standards the company has subscribed to (e.g. ISO standards, CMMI, HITRUST, ...), the communication to all employees of Quadient's policies and procedures and the management of audits and corrective actions. Based upon the assessment of Quadient compliance risks, policies, procedures and practices have been implemented to control these risks and thus avoid misconducts or compliance violations. The main ones are described below.

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UNIVERSAL REGISTRATION DOCUMENT 2021

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