QUADIENT // 2021 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

5.1.4

ENABLING A CULTURE OF EXCELLENCE AND INTEGRITY

The Quadient ethics and compliance program is an employees to act with honesty and integrity, and to integral part of its daily business operations and practices. comply with applicable laws, rules and regulations To ensure this commitment to compliance and enabling a governing all aspects of the business including research, strong culture of excellence and integrity the company has development, manufacturing, marketing, sales and developed a program around its code of ethics, its distribution of products and associated services and compliance policies and practices, measures and solutions. Beyond the regulatory obligations, Quadient has mechanisms to conduct due diligence on third party defined the ethical standards it wishes to encourage companies, an ethics line to report any violation or among its employees and as part of its dialogue with misconduct and a worldwide compliance team responsible external stakeholders. for their implementation. Quadient expects each of its AMBITIONS & TARGETS 2021-2023 ❚

Target Achievement by end of 2023

Ambitions

KPIs

2021 Results

of employees that endorsed the code of ethics

66

>95

Promote a culture of integrity and ethical conduct through Quadient’s code of ethics and compliance program

of employees that completed the training on the code of ethics of employees engaged in compliance and business ethics training program (a) of employees having completed data privacy training program of employees having completed information security training program of newly delivered digital services compliant to Quadient’s Digital security Standards (c) of strategic business partners that endorsed the code of conduct for business partners (d)

67

>95

76 (a)

>95

51 (b)

>95

Protect privacy and integrity of data entrusted to us against internal and external threats

50 (b)

>95

95.56

>95

65

>85

Engage with partners and suppliers who observe ethical standards like those of the company

of evaluated suppliers compliant with Quadient's requirements (e)

89.2 >85 Training program in 2021 was tied to code of ethics, data privacy, information security, corruption and bribery, (a) competition New training programs launched in February 2021. (b) 9 new major digital services have been launched in 2021. This KPI presents the level of compliance of these services with (c) our internal digital standards developed in 2020. The code of conduct initially intended for production suppliers has been extended to all strategic business partners (d) (suppliers, vendors, JV partners, commercial dealers) in 2021. This score is tied to the deployment of the new code of conduct for dealers in France. The deployment will continue across the other third parties and regions in 2022. This score is based on the last evaluation performed in 2019. In 2021, the Company has defined a new onboarding and due (e) diligence processes to ensure the integrity of the third-party companies to engage with. The Company is currently implementing a new tool that will uphold this new vision. In 2021, only one partnership was established with a new strategic supplier which was screened using social and environmental criteria. In 2022, a new evaluation of all the strategic business partners will take place.

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UNIVERSAL REGISTRATION DOCUMENT 2021