QUADIENT // 2021 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Target Achievement by end of 2023

Ambitions

Key Performance Indicators (KPIs)

2021 Results

of employees having received at least one training course over the year

80.67

Give all employees the opportunity and means for personal development and to contribute to the Company’s success

>90

Number of training hours per FTE

7.46h

N/A

of employees having received a regular performance and career development review during the year

88.57

>90

Employees eligible to telecommuting/teleworking and projected as “mobile” (a)

Provide great working conditions where all employees can perform at their very best

As a responsible employer, Quadient prioritizes the well-being of its employees, encourages professional and personal development, and fosters a culture of collaboration. These commitments are formalized in the Company’s code of ethics, implemented across the organization. The Company focuses on issues such as work/life balance by increasingly allowing employees to work remotely with an average of at least 2 days per week, more hybrid work in all entities, the right to disconnect, more flexible working hours, the prevention of psycho-social risks notably through training, and regularly monitoring employee commitment through an engagement and wellness survey. Quadient provides its employees with safe, risk-free workplaces, and does not tolerate any form of harassment, intimidation, threat or violence. These commitments protect employees’ quality of life based on the health and safety and also wellness of each individual. This philosophy is a fundamental duty, driven by all entities within the Company and was essential during the COVID-19 pandemic. ENGAGEMENT & WELLNESS SURVEY AND DIALOGUE Quadient attaches importance to the opinions of its employees. To assess staff engagement and identify areas for improvement, the Company launched a new engagement survey in 2021, in partnership with Culture Amp. In August, more than half of Quadient’s employees participated in the first survey, the overall engagement score was 76 and the overall well-being score was 69 . Regarding employees dialogue, in 2021, 13 collective agreements were signed with workers’ representative bodies. 91 collective agreements are currently effective and cover, for example, work arrangements, teleworking, work/life balance, quality of life at work and among them 10 on health and safety. At global level, 34 of employees are covered by a formal collective agreement in 2021 (in all the 5 entities in France, for Quadient Technologies UK Limited, Quadient Netherlands BV, Quadient Sverige AB, Quadient Finland Oy and Quadient Germany).

local health and safety policy according to its activities and coordinating its own health and safety management system. The Company has had OHSAS 18001 certifications since 2006 and ISO 45001 certifications since 2018. The system has been implemented based on recognized risk management especially for its industrial sites. These certifications, issued by an independent third party, attest to Quadient’s commitment to the health and safety of its employees. Renewed every year, OHSAS 18001 and ISO 45 001 also reflects the Compan’s continued improvements in the areas of health and safety at work. In 2021, 43 of the Company staff are covered by OHSAS 18001 or ISO 45001 certifications programs. The countries covered by those certifications are the following: France, UK, Ireland, Belgium, Netherlands, USA and Hong Kong. Above and beyond compliance with regulations, each site has implemented prevention plans to improve safety. An annual report, in the form of a single document on occupational risk assessment for French entities, identifies the risks by population for the purposes of control and prevention. A number of Company’s entities, though not certified, have established preventative measures, such as laying down procedures in the event of fires or other disasters; making employees aware of these procedures and giving them some basic training; and training special teams in charge of safety. The issue of stress at work is covered in Smart Work program with tips provided to all employees at global level and also addressed locally by entities such as Quadient Inc and Quadient Netherlands BV for instance. Training sessions on psycho-social and occupational safety and health risks are offered to staff every year. The weekly working hours (Full Time) was of 38.15 hours and the annual working hours represented 8,230,903.5 hours and regarding days a total of 1,104,056.18. The Frequency rate for Quadient employees for 1 000 000 hwd represented 1.46 and for 200,000 hwd 0.29. In 2021, for Quadient employees, the severity rate was at 0.03. The global absenteeism rate was at 3 . (2.90 for absenteeism due to sickness, 0.08 for absenteeism due to occupational diseases, 0.02 for absenteeism due to work accidents, 0.01 for absenteeism due to commuting accidents).

HEALTH & SAFETY AT WORK

Health and safety at work are areas of concern addressed by the entire Company and handled by each entity. Each entity within the Company is responsible for developing a

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UNIVERSAL REGISTRATION DOCUMENT 2021