QUADIENT // 2021 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

INVESTORS & ANALYSTS

• General assembly meetings • Roadshows & meetings • Universal Registration Document ɍ 1±I ƖƙŲȊśĞơ • Investors’ website

• Shareholders • Investors • ESG Rating agencies

CUSTOMERS • Private companies • Public sector companies

PUBLIC BODIES

• Business meetings • Customer satisfaction surveys • Innovation days • Corporate website

• Business reviews with Postal organizations • Regular meetings with professional organizations • Universal Registration Document

• Postal organizations • Local authorities • Professional organizations

QUADIENT STAKEHOLDERS

COMMUNITIES

BUSINESS PARTNERS • Suppliers, vendors • Distributors • Joint venture partners

• Partnerships • Volunteering and skills sponsorship activities • Local events

• Business operation meetings • Onboarding • Evaluation

• Local communities • Charity associations

EMPLOYEES

• Employees • Social partners • Work councils

• Employee engagement surveys • Inclusion surveys • Work councils meetings • Employees town halls • Internal communication

• Stakeholder category • Main means of communication and dialogue

Materiality matrix

In 2019, Quadient reviewed its materiality analysis, taking into account the transformation initiated by its new strategy, the evolution of the Company’s activities and organizational changes. This assessment, aimed at identifying emerging material challenges with a horizon of three to five years, also provides insight into the Company stakeholders’ expectations and informs them about the importance of sustainability. In order to focus its efforts on the most material challenges, the Company conducted this assessment using the four-step process described below. IDENTIFICATION OF CSR CHALLENGES To meet the Company’s sustainability and CSR challenges, Quadient benchmarked sector best practices, international standards such as ISO 26000, the United Nations Sustainable Development Goals, the Global reporting Initiative (GRI), and the issues raised by the Environment Social and Governance (ESG) agencies rating Quadient’s non-financial performance. In total, 52 topics have been considered and classified into five areas (People, solutions, Ethics & Compliance, Environment, and Philanthropy). CONSULTATION OF INTERNAL & EXTERNAL STAKEHOLDERS This consultation was the opportunity to spark open discussions with Quadient’s stakeholders to better understand their perception of the performance, risks and opportunities, and their expectations of the Company’s CSR strategy. In addition, they were asked to rate each of

the non-financial challenges according to three criteria: importance level for the stakeholders, importance level for the Company’s business, and maturity level of the Company on these topics. CONSOLIDATION AND MATERIALITY MATRIX To design the materiality matrix, internal and external scores were averaged using equal weighting between the different categories of stakeholders. The challenges retained were plotted on a materiality matrix. Stakeholder ratings were reported on the y-axis, with ratings based on importance to the business reported on the x-axis. The Company classified CSR challenges into three groups: critical, major, and moderate. ANALYSIS OF MATERIALITY RESULTS Quadient retained 18 sustainability and CSR challenges from its materiality assessment. Of these challenges, six are considered critical, eight as major, and four as moderate. Critical challenges correspond to the main issues related to the transformation of the Company: new strategy, new digital business and organizational changes. Major challenges are historical in nature for Quadient; they were previously assessed and are still being carried out. Moderate challenges are still relevant, but only minimally affect the Company’s performance and are well under control due to existing programs.

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UNIVERSAL REGISTRATION DOCUMENT 2021