QUADIENT // 2021 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Social, societal, and environmental 5.1 information

5.1.1

PREAMBLE

For more than a decade, Quadient has been actively has also adjusted its CSR (Corporate Social Responsibility) building a culture that conducts its business with the strategy and organization to meet the needs of its future. utmost integrity, offers innovative and sustainable Quadient’s CSR strategy is guided by an in-depth solutions, and with limiting the Company’s impact on the materiality analysis, and is summarized in this document. environment, takes actions to combat climate change and In terms of organization and governance, the CSR & support global transition to a low carbon economy. Compliance team is part of the Transformation Quadient believes that these continuous efforts will department, which is in charge of driving the strategic ultimately result in a better future for the Company’s initiatives and transformation of the Company. The customers, employees, and the communities it serves. Strategy and Corporate Social Responsibility Committee Quadient also believes that conducting business in an of the Board of Directors, created in September 2018, now ethical and responsible manner is essential to its reviews the Company’s progress on CSR matters regularly sustainable growth and success as well as the wellbeing of and offers its advice and support for future improvements

all stakeholders involved. As the world faces rapidly evolving environmental, social and economic dynamics, global hotspots and crisis like the Covid-19 pandemic, Quadient is prepared to face and address these challenges as a responsible leader in its field. As a result of the Company's strategy announced in January 2019, Quadient

This chapter explains the non-financial risks, challenges and opportunities that have been incorporated into Quadient’s CSR strategy, as well as the main results in 2021 (1) .

5.1.2

CSR STRATEGY AND POLICY

Quadient has deployed a CSR strategy that is in line with the Company’s business and meets the environmental, social and societal challenges the Company faces. To achieve these objectives, the CSR strategy is built around five pillars: empower Quadient’s employees to achieve the ● company strategy; enable a culture of excellence and integrity; ● reduce Quadient’s environmental footprint; ● build the best customer experience by offering ● innovative, reliable and sustainable solutions; and

engage within local communities and support them. ●

Quadient believes that anticipating environmental and social issues, together with the management of risks and opportunities, are important drivers of operational performance. The CSR strategy takes into account the specific challenges of Quadient’s activities as identified through the materiality analysis following consultation with internal and external stakeholders. This approach allows those stakeholders to participate in building a sustainable future while ensuring the Company’s performance and stability.

(1) In accordance with the order of 19 July 2017 and the decree of 9 August 2017. The value creation model can be found in the introduction book of this document.

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UNIVERSAL REGISTRATION DOCUMENT 2021