QUADIENT - 2019 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal and environmental information

Social, societal and environmental 5.1 information

5.1.1

PREAMBLE

For more than a decade, Quadient has been actively building a culture that conducts its business with the upmost integrity, offers innovative and sustainable solutions and limits the Company’s impact on the environment. Quadient believes that these continuous efforts will ultimately result in a better future for our customers, employees and the communities to which it serves. Quadient also believes that conducting business in an ethical and responsible manner is essential to our sustainable growth and success. As the World faces rapidly evolving environmental, social and economic dynamics, Quadient is prepared to face these challenges as a leader in its field. As a result of the Company's strategy announced in January 2019, Quadient has also adjusted its CSR (Corporate Social Responsibility) strategy and Quadient has deployed a CSR strategy that is in line with our business and that meets the environmental, social and societal challenges the Company faces. To achieve this objectives, the CSR strategy is built around four pillars: Engage with the Company’s employees and local ● communities; Build the best customer experience possible by offering ● innovative, reliable and sustainable solutions and services; Act ethically and responsibly; and ● Reduce Quadient's environmental footprint. ● CSR STRATEGY AND POLICY 5.1.2

organization to meet the needs of its future. Quadient’s CSR strategy is guided by an in-depth materiality analysis, which was updated in 2019 and is summarized in this document. In terms of organization and governance, the CSR & Compliance team has joined the Transformation department that is in charge of driving the strategic initiatives and transformation of the Company. The Strategy and Corporate Social Responsibility Committee of the Board of Directors, created in September 2018, now reviews our progress each quarter on CSR matters and offers its advice and support for future improvements. This chapter explains some of the non-financial risks, challenges and opportunities that have been incorporated into Quadient's CSR strategy, as well as the main results in 2019 (1) . Quadient believes that anticipating environmental and social issues, together with the management of risks and opportunities, are important drivers of operational performance. The CSR strategy takes into account the specific challenges of Quadient's activities as identified through the materiality analysis following the consultation process with internal and external stakeholders. This approach allows to participate in building a sustainable future while ensuring the Company's performance and stability.

(1) In accordance with the order of 19 July 2017 and the decree of 9 August 2017, the other elements constituting the non-financial performance statement such as the value creation model and the materiality analysis of Quadient can be found in the introduction book of this document.

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UNIVERSAL REGISTRATION DOCUMENT 2019