QUADIENT - 2019 Universal Registration Document

QUADIENT IN BRIEF

“BACK TO GROWTH” STRATEGY

In January 2019, Quadient unveiled its strategic plan through 2022, named “Back to Growth”. This plan aims to accelerate the Company's transformation and reposition it to pursue sustained, profitable organic growth.

To learn more: Chapter 1.2

Realignment of the business portfolio and focusing of investments

To achieve a more robust growth level, the “Back to Growth” plan is based on focusing the business on strategic solutions in which the Group has proven its credentials and possesses recognized strengths: know-how, added value of solutions, market positions and in-depth understanding of customers' needs. On a concrete level, this means placing priority on expanding three strong growth drivers – Customer Experience Management , Business Process Automation

and Parcel Locker Solutions – and opting to reinvest in Mail-Related Solutions , a major source of cash generation. At the same time, Quadient has decided to focus its efforts on the geographic regions that have the best prospects for profitable growth. To support this strategy, the Group plans to maintain a high level of internal investment and to add to its business portfolio by making targeted acquisitions while demonstrating strict financial discipline.

MAJOR OPERATIONS

Customer Experience Management Business Process Automation

4 major solutions

2 key geographic regions

Mail‑Related Solutions

Parcel Locker Solutions

To support its growth, Quadient is directing its efforts at four major solutions in two geographic regions: North America and the main European countries, centered around France, Germany and the United Kingdom.

A newmodel

managing the solutions in an integrated way have sparked a cultural shift throughout the organization, a key factor in successfully executing the strategy. Unifying the organization also allows Quadient to develop synergies, both at the operational level, such as for R&D, back office and the supply chain, and at the commercial level with the expansion of cross-selling.

Quadient has altered its modus operandi in order to more efficiently roll out its strategy, be more agile and metter meet its customers' needs. Clear priorities, a new way of working, a rebooted and expanded management team with added skills and more international experience, and a new approach to

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UNIVERSAL REGISTRATION DOCUMENT 2019