PERNOD-RICARD - URD 2021-22 EN

3. Sustainability & Responsibility Ethics & compliance

Mitigation measures, evaluation procedures and monitoring systems 3.4.2.2

Group’s own operations

Mitigation actions and evaluation procedures

Theme

Risk family

Key performance indicators Subsections of Chapter 3

3.3.2 Valuing People 3.3.2.3 Employee engagement & culture, working conditions and health & safety 3.3.4 Responsible Hosting 3.3.4.7 Employee engagement

Health and safety

Health and safety at work

In FY19, launch of a Global H&S policy and Roadmap “Taking Care of Each Other”. Third-party audits focusing on safety culture and performance for major production sites. Production sites required to be OHSAS 18001/ISO 45001 certified. In FY21, launch of “Care by Learning” programme. Cascaded to the local teams Health & Safety Principles” for non-industrial affiliates. In FY22, launch of mandatory e-learning “Duty of Care” content for all employees. Next steps: Roll-out of the IT platform to manage safety incidents; Extension of the safety culture audits; Global roll-out of the Care by Learning programme to local teams; Completion of the “Duty of Care” e-learning content for all employees. Hazard analysis critical control point. Brand Companies to be ISO 9001 certified. Gradual ISO 22000 certification of its facilities. Internal quality standards. Food safety and law monitoring review. Complaint management system. In FY22, relaunch of onsite cross-audits. and focus in FY22 on machinery safety and prevention measures. Implementation of “Key

72 workplace accidents with lost time. Frequency rate: 3.5. Severity rate: 83. No fatalities. 91% of production sites OHSAS 18001/ISO 45001 certified. 94% of employees trained

through the MOOC on alcohol and responsible drinking.

Product quality for consumers

3.4 Ethics & compliance 3.4.1.1 Quality, food safety and product compliance

78% of sites

ISO 22000/FSSC 22000 certified.

100%

ISO 22000/FSSC 22000 certified in volume produced covering all the Group’s strategic brands. 100% Brand Companies ISO 9001 certified. 3,150 complaints through the Complaint Management System during the year.

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Pernod Ricard Universal Registration Document 2021-2022

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