PERNOD-RICARD - URD 2021-22 EN

3. Sustainability & Responsibility Ethics & compliance

Furthermore the Group is committed to ensuring the complete ensure their control. Although the distillation stage eliminates GMO traceability of its products. This ensures strict compliance the risk that GMO material may be present in distilled products, with the labelling regulations for products containing GMOs. supply chains for products that are guaranteed GMO-free have Accordingly, all affiliates conduct a risk assessment to identify been established for certain corn-based alcohols in the US and potential sources of raw materials, taking the necessary steps to Europe.

Key performance indicators

FY22

FY21

% of sites ISO 22000/FSSC 22000 certified by June of the fiscal year

78%

78%

% ISO 22000/FSSC 22000 certified in volume produced covering all the Group’s strategic brands % of Brand Companies producing Group’s strategic brands certified ISO 9001 Number of complaints received through the “CMS/Intelex (Loop)” during the fiscal year

99.7% 100% 4,100

100% 100% 3,150

Personal data protection 3.4.1.2 Personal data protection is a pillar of the Group’s digital transformation. It is a business opportunity for Pernod Ricard to: ensure the accuracy and relevance of the personal data it collects; gain a better understanding of consumers;

Employee engagement & upskilling As a pillar of the Group’s digital transformation, personal data protection is a matter that concerns everyone at Pernod Ricard. This is why it places particular focus and effort on: legal monitoring; employee training (including with Group-wide MOOCs as well as both mandatory and tailored subject-specific trainings); internal awareness campaigns; and more generally on change management. Custom tools & procedures The Group has created various custom, user-friendly tools and procedures to ensure personal data protection compliance. These include: comprehensive overarching documentation to ensure consistent implementation of personal data protection and common standards. These are based on a global personal data protection policy, adapted to local requirements, along with detailed procedures and toolkits; personal data protection by design and by default procedures and processes implemented on new projects, with specific privacy documentation on major projects; audit processes and questionnaires to assess the maturity of third parties and compliance level on personal data protection; checklists and templates on specific topics such as handling data subject requests or handling potential personal data protection breaches.

develop consumer trust; secure brand image; and continue to promote its culture of conviviality.

It is also an opportunity to rethink and optimise existing processes by adopting best practice on personal data retention, rights management, etc. The regulatory framework for personal data protection that applies to Pernod Ricard is complex and still evolving. Since the General Data Protection Regulation (GDPR) came into force four years ago, many countries and regions have adopted personal data protection laws and regulations, and non-compliance with these rules may expose the Group to sanctions. Global strategy & governance Pernod Ricard has implemented a strong personal data protection strategy and governance. The Group drafted a comprehensive personal data protection roadmap ahead of GDPR enforcement. It works daily on GDPR compliance, in parallel with specific actions to address local requirements where relevant. The Group DPO (Data Protection Officer) and the Group’s personal data protection network enable Pernod Ricard to implement personal data protection compliance actions, implement policies and procedures at local level, and share best practices. This governance structure involves a wide range of stakeholders, including the Group DPO, personal data protection champions regionally and locally, along with a Personal Data Protection Steering Committee and the various internal business teams (IT, marketing, HR, etc.).

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Pernod Ricard Universal Registration Document 2021-2022

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