NEOPOST - 2018 Registration document

5

NON-FINANCIAL PERFORMANCE STATEMENT

Social, societal and environmental information 80 Preamble 82 Group CSR priority challenges 82 Engaging with the Group's employees 86

Independent verifier’s report on the Statement on non-financial performance information presented in the management report

105

Building trust and customer satisfaction by providing safe innovative, and sustainable solutions and services Acting ethically and responsibly Limiting Neopost's environmental impact

91 93

97

Working with communities 99 Other non-financial information 101

Notes regarding methodology and the CSR reporting scope

103

79

REGISTRATION DOCUMENT 2018 / NEOPOST