NATIXIS - Universal registration document and financial report 2019

NON-FINANCIAL PERFORMANCE REPORT Employee engagement

Access to MOON , a training platform for learning more about V Natixis (its history, businesses, subsidiaries, strategic plan, staff support), in the form of a modular MOOC that includes videos, documents and quizzes; Access to Vodeclic , a training platform for desktop software and V collaborative tools, featuring tutorials on hundreds of software, training drills, knowledge tests, and the possibility of building one's own customized progam; Access to Think Digital , a platform for acquiring a digital culture V through a range of diverse courses (on data, blockchain, design thinking, or personal efficiency) in short formats (videos, quizzes, etc.), certifications, and a fun battle game for trainees to challenge one another; Access to mobile applications, such as English Pocket (to work on V one's English by theme in workplace or team-work scenarios), or the application Projet Voltaire (to test one's spelling and revise the basics of the French language in a fun way); Since 2019, any staff involved in driving or contributing to a project can benefit from a new development program called

Boost Your Project . It includes a customized framework based on an individual self-assessment, as well as a specific methodology (classroom training, workshops, videos). Most importantly, participants join a community of project managers to share their experiences and best practices. Natixis also organizes and coordinates in-house trainer communities comprising subject-matter experts, to help share specific skills. In terms of awareness-raising, in 2019 Natixis organized the Learning Days to showcase the diversity of training opportunities available to staff, and highlight how important it is to learn every day. A week of talks, workshops, games, interviews, videos and challenges were enjoyed by over 2,000 participants. To foster a culture of learning, throughout the year Natixis' employees have access to Learning Labs in the form of workshops on tools for building MOOCs and making and editing videos. Over 90 employees took part in these workshops in 2019.

2019 KEY EVENT Recognition for Natixis' training policy

In 2019, Natixis received two major learning awards. The first was first prize on the "Learning Companies Barometer", awarded at Learn Assembly's French Touch Education event, in recognition of the rapid transformation of Natixis' Learning teams. The second was the "U-Spring" silver trophy in the "Strategic Transformation" category in recognition of Natixis' ability to innovate, as well as the impact of its training policy on the group's overall strategy and organization.

In 2019, Natixis employees in France received over 219,000 hours of training. 91.6% of employees took one or more training courses.

Scope: Natixis France (managed scope).

6

France

2019

2018

2017

Training

Number of employees trained Number of training hours

10,543 219,096

13,402 287,218

12,351 225,375

o/w % of e-learning

15.7 91.6 20.8

24.1 94.4 21.4

16.6 87.9 18.2 10.5 21.6 21.0 16.8

Average number of training hours (a)

Average number of training hours per employee

Training topics (as a % of training hours) Office and IT

9.2

8.2

Languages

29.1

24.9 23.6 17.8

General training

19

o/w Personal and professional efficiency, Human Resources

14.4

o/w Management

4.6

5.8

4.2

Risks and regulations

16.8 17.6

15.8 18.5

12.7 26.3

Business line

Training resulting in a qualification

1.5 6.7

3.1 6.0

4.3 4.0

Other

Provisional consolidated figures at 07/02/2020, representing at least 90% of hours of training received during the year. Number of employees trained/(headcount at December 31 + number of employees out of the scope during the year) (a)

491

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NATIXIS UNIVERSAL REGISTRATION DOCUMENT 2019