NATIXIS -2020 Universal Registration Document

2020 NON-FINANCIAL PERFORMANCE REPORT Conduct

Conduct 6.2

The Natixis Code of Conduct The Code of Conduct was approved by the Natixis Senior Management Committee and by the Board of Directors. It applies to all individuals employed on a permanent or temporary basis at Natixis, or in an entity at least 50% owned by Natixis, whether in France or abroad. Suppliers and contractors are also required to comply with the rules applicable to each Natixis entity, in accordance with the principles of the Code of Conduct.

The Code of Conduct has two main sections. First, it sets out Natixis’ commitments (client interests take precedence, ethics, responsibility towards society, protecting the reputation of Natixis and Groupe BPCE). The second section describes the rules of conduct that must guide each member of staff in their actions and decisions.

CONDUCT BEHAVIORS CORRESPONDING CONDUCT GUIDELINES BE CLIENT CENTRIC after-sales requests in a fair and timely manner  Protect clients’ interests  Communicate clearly with clients  Protect clients’ information and data  Handle clients’

BEHAVE ETHICALLY

ACT RESPONSIBLY TOWARDS SOCIETY

PROTECT NATIXIS AND GROUPE BPCE ASSETS AND REPUTATION

 Respect employees and ensure their personal development  Demonstrate professional ethics  Ensure market integrity

 Behave in accordance with Natixis

 Protect assets  Ensure business continuity  Communicate responsibly with

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commitments with regard to

Environmental and Social Responsibility

external stakeholders

 Ensure financial security

These guidelines are illustrated using examples that arerepresentative of theactivities and duties performed at Natixis. The Code of Conduct is available on the Natixis website at: https://www.natixis.com/natixis/en/our-code-of-codnuct-rep_95743.html

Bespoke conduct governance A dedicated Committee, the Global Culture and Conduct Committee,

monitoring matters pertaining to the rules of conduct, including is responsible for governance of conduct-related matters. It is updates to the Code and deciding on individual or operational cases. chaired by the CEO and comprises members of the Natixis Senior An escalation process is also in place to consult the Committee if Management Committee. The Committee is governed by a charter required.

that describes its duties and how it functions. The Global Culture and Conduct Committee is responsible for all matters concerning the Natixis Code of Conduct and its application by all subsidiaries and direct branches. It is in charge of overseeing and regularly

The Global Culture and Conduct Committee meets every quarter or on an ad hoc basis to discuss individual cases, approve ESR procedures and supervise their roll-out.

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NATIXIS UNIVERSAL REGISTRATION DOCUMENT 2020