Hermès // CSR Extract 2023

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CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE PEOPLE: SAVOIR‑FAIRE

In addition, in 2023, many awareness‑raising and acculturation actions were launched or continued, via various levers: a new Climate change e‑learning module was added in early 2023 to the catalogue of available e‑learning training courses on sustainable development (fundamentals, animal welfare, biodiversity). In total, this catalogue of e‑learning courses has recorded more than 10,000 connections since its launch. The module on the fundamentals of sustainable development is now mandatory in several subsidiaries and métiers and is an integral part of the arrival at the House; s sustainable development is now the subject of dedicated time in the Group’s main training courses, which are intended to welcome all employees on permanent employment contracts in France; s the CSR 1 and 2 training programmes, reserved for employees of the House’s various métiers (excluding leather goods), were supplemented by the CSR 3 programme, a certification module in partnership with École Polytechnique, reserved for the House’s leading functions; s launch of a training programme for the Supervisory Board and the Executive Committee; s rollout of CSR Morning briefs. s CSR Morning briefs: sustainable development acculturation for Hermès sales associates Launched in 2023, the CSR Morning Briefs include, in less than 10 minutes, the presentation of a sustainable development theme in the daily morning briefing received by in‑store sales associates. Composed of 14 sheets covering all the major themes of the strategic framework (preservation of savoir‑faire, management of materials and savoir‑faire, relations with suppliers, etc.), these Morning Briefs provide a summary and impactful way of the main information and key figures to remember on each subject, so that everyone feels equipped to discuss sustainable development topics in their daily lives, with their colleagues or customers in stores. Rolled out in several European subsidiaries (United Kingdom, Switzerland, etc.), they will gradually be distributed throughout our distribution network in 2024 and 2025.

2.3.2.2 UNITING AROUND VALUES, CREATING LASTING TIES AND NURTURING PRIDE IN BELONGING TO A RESPONSIBLE HOUSE Creating the conditions for adherence to the corporate project and promoting commitment Hermès takes care to create all the conditions so that employees can be actively involved in the corporate project, passing on culture and values, and growing in a family House. Throughout their professional careers, Hermès strives to provide them with unique experiences and cultivates curiosity and amazement. In order to unite around the strategy and the issues and to support change, several systems mobilise different targets each year. On 15 February 2023, Hermès Middle East South Asia organised its first HMESA Forum. 300 managers from the South Asia region met in Singapore to learn about both the Group’s strategy and that of the region, as well as the successes of certain local projects: the transformation of the Sydney Trust store in Australia, the scale of communication events in Singapore, the development of Hermès in Thailand, etc. On 5 and 6 July 2023, a seminar dedicated to the internal communication community took place for the first time in Paris. 26 internal communication players from subsidiaries, sectors and métiers met on the Sciences Po Campus to share the new ambition for internal communication and rally around the challenges of amplifying networking activity. In Oslo, from 3 to 6 October 2023, all the Management Committees of the Group’s entities, the Artistic Directors, as well as some leaders of the Group’s central functions were invited to meet for three days to share the Group’s vision and issues and to discuss the characteristics of the managerial philosophy. On 12 October 2023, to mark the 40th anniversary of Hermès Japan, the Japanese subsidiary organised a meeting of more than 150 managers, including the Executive Committee, around three themes: the Group’s development issues, distribution and the importance of creation. Hermès’ growth commits it to its employees, in order to ensure that they grow and flourish within the House, by continuing to feel like they are contributors and actors in the collective success. Hermès’ ambition is to create conditions such that each person, participating in a collective adventure, within working communities on a human scale, finds meaning in their work and their career path. Cultivating interaction and quality of connections, encouraging curiosity and openness to the world, being an actor and initiator make it possible to anchor our values and contribute to leaving a socially responsible footprint on the world.

2.3.2 2.3.2.1

MEANINGFUL WORK AMBITION

Hermès’ craftsmanship model is by nature a model that has meaning for its employees. Working with materials, the promotion and transmission of savoir‑faire, and the importance given to the gestures made by hands help to bring to life the notion of respect that emerges from our managerial philosophy. Employees are part of human‑scale teams, each site is sized so that managers remain close to and support their teams, in order to make the human project real.

2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

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