Hermès // CSR Extract 2023

CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE PEOPLE: SAVOIR‑FAIRE

2.3 PEOPLE: SAVOIR‑FAIRE

Hermès’ sustainable development involves preserving its savoir‑faire and ensuring that it will be maintained over time thanks to the various mechanisms put in place. One of its key assets is the acquisition, enrichment and transmission of the savoir‑faire of its employees. More broadly, Hermès contributes to the preservation and sustainability of multiple types of craftsmanship savoir‑faire, particularly in the manufacturing sector, which is conducive to a more responsible and sustainable local economic development.

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Introduction Savoir‑faire lies at the heart of the House of Hermès, whether craftsmanship, commercial or managerial. Recognising, strengthening and transmitting savoir‑faire, enabling everyone to find the conditions for their personal development throughout their career within the Company are fundamental elements of our humanist culture. This commitment to employee training is reflected in all métiers and in a multimodal approach with the creation of digital pathways. For production and distribution activities, training programmes are tailor‑made and rolled out locally or by the Group in Paris. This can be seen, in particular, in the acquisition of savoir‑faire in an employee’s first job as a leather worker, in the engineering incubator within the École des Tanneurs and the École du Textile, and the qualifications gained through certification or diplomas. Hermès contributes to the preservation and sustainability of craftsmanship savoir‑faire through its École Hermès des Savoir‑Faire and its training centres, in particular, as well as its partnerships with vocational schools throughout France (whose expertise is also used

by other economic players). Naturally, this savoir‑faire is consolidated and developed by its daily practice, without compromising on quality and which promotes continuous improvement. Promoting its métiers externally and with younger generations in particular is a key aspect of its actions. By bringing the wealth and excellence of craftsmanship to the attention of a large number of stakeholders, and by expressing future needs, particularly in the manufacturing sector, Hermès contributes to motivating people to join its industry and offers rewarding careers. The constant recognition and valuation of this savoir‑faire, whatever kind it may be, contributes to the construction of a strong meaning that everyone can find in their work and activity. In addition to daily and individual activity, collective experiences, through communities and work collectives, contribute to the development of meaning at work, which goes beyond individual visions and brings together all employees around the same pride in belonging. This is reflected in everyone’s commitment and very strong attachment to the House of Hermès.

In 2023, the Group made progress on the main issues relating to transmission, with the aim of making a long‑term difference through steady improvements with a significant impact. Among these, the selected elements below are particularly illustrative of the year for this section: 855 learners supported as part of the École Hermès des Savoir‑Faire, more than 400 candidates for the CAP vocational qualification in leather goods; s launch of the Hermès Bijouterie Académie and CSR Morning Briefs (in sales subsidiaries); s

more than 391,000 hours of training, a training rate of 83%, giving around 21 hours of training per person; s more than 10,000 employee connections to our sustainable development e‑learning training courses; s rollout of a CSR 3 course in partnership with École Polytechnique for the Group’s CSR leaders. s

2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

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