Hermès // CSR Extract 2023
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CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE BUSINESS MODEL
CSRD: a new non‑financial reporting framework and an opportunity to highlight the House’s sustainability The CSRD is an opportunity to go further in highlighting the House’s CSR performance and the singularity of a responsible craftsmanship model, which places people, the planet and communities at the heart of Hermès’ value creation. This new regulation represents a lever for the harmonisation of reporting practices at sector level, and facilitates the assessment of the Group’s non‑financial performance and its management in all of the House’s activity sectors. In 2023, Hermès mobilised all internal teams to prepare for the upgrading of its non‑financial reporting and thus better prepare for the requirements of this new directive for the 2024 reporting exercise, published in 2025. This work, which began with an in‑depth differential analysis, led to the definition of a roadmap detailing the projects to be carried out in 2024 to ensure the compliance of the Group’s reporting in 2025. This work, managed jointly by the sustainable development and financial consolidation departments, involved several support departments (legal department, audit and risk management department, human resources department, industrial department, financial communication department and information systems department), as well as the Group’s operational departments, subsidiaries and métiers.
Hermès’ sustainable development strategy is also supported by the “Hearts & Crafts” social model, structured in 2023 following extensive consultative work involving all the Group’s Directors of Human Resources. This social model provides a frame of reference for the Group’s initiatives in terms of supporting the people that make up the House. This social model is described in more detail in § 2.2 “People – teams”.
The Hermès Group’s CSR strategy makes a tangible and direct contribution to 10 of the 17 sustainable development goals for 2030 (see § 2.7.6), as defined by the United Nations. Its action is also aligned with the responsible principles of the Global Compact, to which the Group adheres.
In practical terms, Hermès’ CSR strategy is organised around six operational pillars, themselves subdivided into 53 topics that serve as benchmarks for the operational actions of the House’s entities as well as their CSR roadmaps. This strategic framework can be consulted via the following QR code.
STRATEGIC FRAMEWORK
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This strategy provides a comprehensive and specific framework for all of the Group’s actions, and serves as a common language within the Group as well as for external communication.
The materiality analysis makes it possible to define the priority actions in respect of this strategy on which the Group focused, its action and approach. The sustainable development roadmap presented below summarises the management of the system according to these priorities, which are broken down into issues, objectives and results.
2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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