Groupe Renault - 2019 Universal Registration Document

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INCLUSION RENAULT: A RESPONSIBLE COMPANY

In 2019, the Sales and Communication School worked on developing the following areas: the School’s reputation (with a dedicated website in French and English, a regular newsletter and lectures open to all employees to introduce the range of training courses and training access tools), revision of the training catalog program (with one-third of its courses now redesigned or new), and work on tailoring its individual training plans to required skills. These initiatives have increased the volume of business training hours delivered by nearly 30%. In October 2019, the Real Estate and General Services department created its School to coordinate and strengthen training actions for the business departments, as well as supporting the transformation and development of the Real Estate and General Services business activities. It is supported by solid training initiatives such as the Essec Real Estate Chair and the Ginger building training cycle, as well as its network of technical experts and internal trainers. At the end of the year the Legal School prepared the roll-out of digital training on the General Data Protection Regulation (GDPR), which will be available online in English and French and is due to be published in the different Alliance languages in 2020. Renault Way Since 2017, Groupe Renault has had a unique set of reference guidelines, the Renault Way , shared with all managers and employees. It is based on five principles that guide daily behaviors and actions. At the beginning of 2019, the Renault Way principles evolved to support cooperation between teams, and to support Groupe Renault’s transformation through the FAST program. A reference framework of 11 key competencies was linked to the five

A redesign of our management training offer is also underway, to support manager development in line with the five Renault Way principles. In 2019 a training program was launched for new managers. Since its launch, over 8,400 individual trainees have completed one or more of the four paths in the on-boarding management program.

KEY COMPETENCIES

Renault Way principles: We love our customers; P We speak the truth; P We make it simple; P We decide and contribute; P We grow together. P

Training actively rolled out in the Regions 2019 marked the launch of the face-to-face version of LEARNING@ALLIANCE in France . All of the industrial and commercial subsidiaries (excluding RRG) now use the same LMS (Learning Management System), which represents a significant step forward for the France Learning & Development function. The France Human Resources department held numerous events on the considerable changes to French training legislation that took place at the end of 2018. In addition, implementation of the recognition agreement for internal trainers has been very satisfactory. The agreement is based on valuing and recognizing the roles that trainers play, and most of the functional academies have deployed initiatives in this area including the mapping of trainers for each business activity, rewarding training roles in the annual performance review, training tied to a national qualification and annual recognition plans. Thanks in particular to a close and in-depth relationship between the functional academies and their internal trainers, internal knowledge transfer (one of the founding principles of France’s training policy of “a high-performing learning organization” (2017 CAP Agreement), is still progressing. HR teams in Romania have continued to roll out management development programs at all levels and for all business activities, which incorporate references to the five Renault Way principles. Since 2013, approximately 1,400 managers have followed managerial training programs. In addition, a European Community-funded training program has been put together for HR teams (158 employees), with roll-out beginning in October 2019.

In addition to the communication campaigns aimed at Groupe Renault employees, a specific seminar, Renault Way Team Experience, was rolled out to 11,000 managers and their teams. This three-day seminar (two days followed by a return on experience day) is designed to help managers translate the five principles of the Renault Way into concrete collaborative daily actions and expected behaviors within their teams. The organization of these seminars is assigned to external partners or to teams from Renault-Nissan Consulting or to internal trainers who have followed a training course as trainer, before presenting these sessions. The Renault Way training initiative has been complemented by a new serious game, which enables employees and managers to take on board the Renault Way principles using scenarios taken from everyday working life. More than 8,000 employees have taken part in this gaming activity, which will continue in 2020.

200 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2019

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