Groupe La Poste // CSR REPORT 2022

Structured governance 1 LA POSTE GROUPE PROFILE AND STRATEGY ■

In addition, the group’s CSR Communications Department is actively involved in the following projects: ■ the five European CSR weeks (sustainable development, mobility, socially responsible investment, employment of disabled people and waste reduction) are opportunities to raise awareness among group employees; ■ the calls for projects from the internal carbon funds of the Services-Mail-Parcels, Network, GeoPost/DPDgroup and La Banque Postale business units are dedicated to financing work or equipment on the group’s sites to reduce its carbon footprint. For La Banque Postale and the Services-Mail-Parcels business unit, the projects financed are chosen by a jury of employees. Every year, the preparation of projects requires the significant involvement of hundreds of employees, who set up and propose projects on dozens of postal sites; ■ la Grande Cause Solutions Jeunes , of which La Poste was a partner in 2022, promotes the commitment of the group’s employees for the benefit of young people. At the local level, hundreds of original initiatives support the group’s commitments and raise awareness among the employees in local establishments: eco-gestures campaign; solidarity operations, clean-up actions, etc. In order to promote its positions and best practice, it acts in consultation with all stakeholders. To strengthen its transparency approach, the group created a Compliance Department in 2021. The representation of interests activity involves promoting and defending the interests of La Poste Groupe and its entities by informing its relevant stakeholders, in the technical, economic, environmental, social and societal fields and in the exercise of its public service missions. La Poste wants to be able to share with institutional players, in particular members of governments, parliamentarians, central administrations and local authorities, its vision and technical expertise, raise awareness of the group, and promote its image, values, businesses and services. These positions, while remaining mindful of the general interest, are intended to inform the public decision-making of these various players. To this end, La Poste Groupe acts directly with its institutional contacts and contributes to the work of professional associations that also carry out interest representation activities. All of La Poste Groupe’s actions in France are carried out in accordance with the rules laid down by the French High Authority for Transparency in Public Life ( Haute Autorité pour la transparence de la vie publique - HATVP). 1.3.5 Responsible representation of interests La Poste Groupe, a large multi-service international group, is particularly attentive to the laws and regulations of the countries in which it operates.

The mobilisation of employees around the challenges of the group’s transformation and changes in its environment is based on numerous training courses: ■ specific ESG awareness-raising in the business units; ■ an e-learning course incorporating the group ’s CSR policy; ■ an e-training course on La Poste’s commitments in the environmental transition , updated in 2022 (14,000 people followed this new version); ■ a training course on value creation , offered by Institut du Management (the group’s internal manager training organisation); ■ a ESG and diversity awareness day for all newly appointed senior executives; ■ an awareness-raising session for the CSR and risk function on human rights; ■ the deployment of La Fresque du Climat since 2022, with the objective of training 50,000 group managers in two years (4,474 employees were trained in 2022). In 2023, a basic ESG training path , covering all of the group’s CSR policies, will be offered to employees. La Poste is also working to integrate ESG into the business lines and sectors training courses , to make its commitments concrete and operational. Commitments of La Poste La Poste Groupe has prepared a body of documents that governs the representation of interest activities: ■ group Code of Conduct; ■ Ethics Charter; ■ Code of Ethics / Code of Professional Conduct; ■ Ethics guidelines; ■ Representation of Interests Charter – available on the La Poste Groupe website. There are also other conflict of interest prevention tools specific to La Poste Groupe’s buyers: the Ethical and Responsible Purchasing Charter and a Charter on the Responsible and Ethical Commitments of the group’s purchasing function. ■ comply with laws and regulations; ■ comply with the rules of conduct set out in the Ethics and Anti Corruption Code as well as with La Poste Groupe’s commitments in terms of social and environmental responsibility as presented in the CSR report for the year; ■ comply with the requirements set out in the Codes of Conduct of the bodies to which representation is undertaken; Persons engaged in the representation of interests undertake to:

24 CSR Report 2022/ LA POSTE GROUPE