Groupe La Poste // CSR REPORT 2022

MESSAGE FROM THE CHAIRMAN

La Poste Groupe’s Chairman and Chief Executive Officer Philippe Wahl

2022, RESILIENCE TO SHOCKS AND ABILITY TO BOUNCE BACK » «

In 2022, the slowdown in growth and widespread inflation linked to the war in Ukraine weighed heavily on our activities. After the health crisis, it is a new economic shock for our group. Despite this, our operating revenue increased. We have demonstrated our resilience and our ability to bounce back, based on the strength and flexibility of our multi-business model. We consolidated our historical activities with the introduction of the new mail range. Effective since 1 January 2023, it is more adapted to the changes in needs and uses, and it will enable La Poste to achieve the target of 60,000 metric tonnes less CO 2 emissions per year, i.e. a 25% reduction in emissions within the mail scope, thanks to the optimisation of truck loading and the elimination of three daily air routes in France. We are accelerating the development of our growth drivers, namely logistics, e-commerce and bancassurance. Added to these drivers there is the surge in new activities such as proximity services and trusted digital services.

2 CSR Report 2022/ LA POSTE GROUPE