Groupe La Poste // CSR REPORT 2022

Quality of life and working conditions policy and preservation of health and safety at work 6 EMPLOYMENT POLICY ENHANCING THE GROUP’S DEVELOPMENT ■

6.2.4 Prevent any form of human rights violations Every year, La Poste Groupe and its subsidiaries assess the risks of serious infringement of human rights and fundamental freedoms related to their activities and those of their suppliers, in accordance with the law on the duty of vigilance .

The employees have access to a dedicated whistleblowing system (2) , to report any breach of human rights and fundamental freedoms observed in the exercise of their duties. A similar alert system (3) has been set up for the employees of suppliers and subcontractors of the group. In the event of a confirmed violation of principles constituting human rights the group immediately takes corrective actions . Disciplinary measures or sanctions may be decided against the employees or business partners in question.

The risk mapping feeds the group vigilance plan and the mechanisms to prevent these risks (1) . The Duty of Vigilance Steering Committee ensures the governance of these processes at group level.

6.3 QUALITY OF LIFE AND WORKING CONDITIONS POLICY AND PRESERVATION OF HEALTH AND SAFETY AT WORK

La Poste implements measures to promote quality of life and good working conditions , taking into account changes in employee expectations. The quality of life at work of La Poste’s employees is assessed annually . This policy is implemented throughout the Company by the management line, human resources managers, occupational health services, prevention specialists, ergonomists, social workers, in close collaboration with the employee representatives. ■ La Poste considers the protection of the health of its employees as crucial for all its activities . It implements systems adapted to the diversity of its businesses to guarantee quality working conditions, reduce the causes of accidents, work-related diseases and absenteeism. The prevention policies favour primary prevention , which is the most effective, because it aims for the reduction of risk factors .

The prevention of physical risks includes the ergonomics and safety of equipment and modes of transport, the organisation of work and the working environment, and training in good working practices. The prevention of musculoskeletal disorders (MSDs) is being rolled out including for employees with services-related workstations. Innovative prevention equipment are being tested. ■ A quality of life approach and sustainable working conditions The prevention of psychosocial risks is reflected in “QLW essentials” , an approach to improve quality of life and working conditions designed with the National Agency for the Improvement of Working Conditions (Agence nationale pour l’amélioration des conditions de travail - ANACT). This approach identifies situations of tension or stress felt by teams at work. It is placed under the responsibility of the Management Committees and brings together managers, specialised HR resources and employees .

Involvement of managers and strengthening of HR support for managers Mobilising managers on occupational health and safety issues

■ Placing the improvement of occupational health and safety under the responsibility of managers ■ The actions are defined by regular collective exchanges with HR players: HRD/HRM, health services, prevention specialists, ergonomists, social workers. Prevention of musculoskeletal disorders ■ TMS Pro approach undertaken with the French National Health Insurance Fund ( Caisse nationale d’assurance maladie - CNAM) for delivery (good gestures at workstations) ■ Comfortable working on screens for services-related workstations ■ Design of a new post office model by associating occupational medicine and ergonomists The “QLW essentials” approach is launched in all business units and cross-functional departments. It is based on the results of the commitment survey. Develop multi-disciplinary work for national projects upstream of local studies. Monitor the implementation and reporting back to the National Occupational Health and Safety Committees

Developing the prevention of physical risks

Strengthening the prevention of psychosocial risks Taking health and safety into account in the design of new organisations

(1) The vigilance plan is presented in La Poste Groupe’s Universal Registration Document, available at www.groupelaposte.com. (2) Accessible from the website: www.alerte-ethique.laposte.fr. (3) Accessible from the website: www.alerte-vigilance.laposte.fr.

CSR Report 2022/ LA POSTE GROUPE 111