Euronext - 2019 Universal Registration Document
Euronext, a sustainable exchange
Euronext’s Five ESG Impact Areas and the Sustainable Development Goals
STRENGTHEN OUR GLOBAL AND LOCAL MARKETS
DEVELOP THE PRODUCTS & SERVICES OF TOMORROW
ENHANCE CLIENT CONNECTIVITY
EMPOWER OUR PEOPLE TO GROW, PERFORM AND INNOVATE
DELIVER OPERATIONAL EXCELLENCE
ENABLE SUSTAINABLE FINANCE
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Information Technology family. The Career Framework provides a clear map of the professional roles available within Euronext. The other role families will be deployed in 2019. Engagement The Senior Leadership team, composed of 67 Senior Managers, is responsible for implementing the Company strategy and sharing progress, challenges and performance with other members of the teams. The Company has also continued in 2019 to deliver regular town halls (all staffmeetings) and encourage teammeetings in each country and function, in order to foster a culture of transparency in communication. At the end of 2019, Euronext conducted its fourth client satisfaction survey, the results of which will be available in 2020. Conducted in parallel, an employee survey allowed the Company to ascertain the evolving internal perception and understanding of client centricity at Euronext. Under Euronext’s new Strategy, the survey’s action plans will be delivered under the Enhance Client Connectivity Strategic Pillar. Selected employees across the countries and functions are identified as Client Centricity Champions, supported by group coordinators to follow the action plan implementation. In 2019, Euronext continued to reinforce opportunities for employees to express, share and develop new ideas the design thinking workshops run in the Paris office, followed by design thinking workshops with Dublin, Stockholm and Paris fund teams. As detailed in the Social Dialogue section above, a group wide survey open to all employees was launched to enable staff provide their input to help Euronext’s Managing Board shape the new strategic plan as well as its implementation. It is the first time such an opportunity has been offered to employees to openly participate in this crucial moment of the Company and it reflects the value Euronext management places on collective employee engagement. The results were shared with all staff and local workshops were held to build on the survey outcome and help develop the final strategic plan “Let’s Grow Together 2022” as well as the six dimensions of a new mindset identified as key to supporting the delivery of the new strategic plan: Execute with Excellence; Collaborate, Challenge & Care; Dare to Take Risks; Focus on Clients; Empower People; and Adopt a Positive Performance Culture.
The 2020–2022 strategy builds on the success of the 2016–2019 Agility for Growth strategy, and the “Empower our People to Grow, Perform and Innovate” pillar contains further initiatives under the areas of Engagement, Performance, Talent and HR Transformation. Human Resources Transformation In 2019, the Human Resources team continued to launch projects to reinforce Euronext’s Human Resources organisation, tools and processes. The Human Resources team is organised around countries, functions (Cash Equities and Derivatives, Global Sales, Debts & Funds Listings and ETF’s, Listings, Information Technology, Operations, Central Functions) and specialist skills. The objective of this organisation is to continue to support the federal model of Euronext, whilst reinforcing the implementation of the Euronext strategy. Key transformation resulted in a new and harmonized time management system deployed for all entities in Europe, completed with a global payroll system renewed in all locations. 2019 saw the completion of the integration of Euronext Dublin (formally the Irish Stock Exchange) into the Euronext Group, fully aligned in all relevant group systems, policies and processes; and also the completion of phase 1 of the integration of Oslo Børs VPS entities, which will continue into 2020 and 2021. Euronext promotes an environment that encourages collaborative work, learning and innovation allowing each employee to shape their future and the future of the Company. Euronext runs internal educational and information programmes including frequent “lunch & learn” sessions, in order to develop expertise in each of the key functions. 43 Lunch & Learn sessions were held in the Group in 2018, to which all employees were invited. A dedicated budget is also set and spent for external vendor training purposes across Euronext locations. In 2018, Euronext teams deployed the Career framework in the Information Technology department. Twelve Career Framework roles have been identified to represent the main roles within the 3.2.4.1 Develop Skills and Retain Talents in an Open Culture of Dialogue
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2019 UNIVERSAL REGISTRATION DOCUMENT
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