Compagnies des Alpes // 2019 Universal Registration Document

2 RISK FACTORS Human risks

l control plan: The Leisure parks Technical Department also draws up a multi-year control plan aimed at ensuring the longevity of the facilities and focusing on specific points ( e.g. acceleration measurements, consistency with the latest European standards, analysis of weak signals); l audit: The Operations Department - Leisure Park Destinations carries out inter-site peer reviews. This ensures that best practices are capitalised on and disseminated. For Ski Areas, various regulatory and internal checks are carried out by the technical and operational teams to ensure the safety of the Ski Areas managed by Compagnie des Alpes: l check conducted by an independent body before the start of the season, and subsequently for the preparation of winter maintenance: for example, the Service Technique des Remontées Mécaniques et des Transports Guidés (STRMTG), a certi fi ed inspection body coming under the French ministry in charge of the ecological and solidarity- based transition (MTES), veri fi es all of the ski lifts once a year; Since the terrorist attacks of 2016 and 2017, the Group’s management has strengthened the monitoring of terrorist-related risks. While it is di ffi cult to assess the impact of this risk on the Group’s fi nancial position, in particular because of the geographic spread of its activities, the safety of visitors and sta ff generally remains a major concern for the Group. Measures aimed at protecting visitors and employees have been implemented and are reviewed by the teams on a regular basis. 2.3.4 SECURITY RISKS

l regular internal checks before the start of the winter season and opening of the facilities to the public: daily, weekly, monthly, quarterly and annual internal checks, as well as the Major Inspections scheduled over several years, are carried out by the technical and operational teams. They cover all the points to be veri fi ed and are supervised by a superior; l maintenance: The technical teams of each Ski Area also draw up a preventive maintenance plan, taking into consideration the feedback from the various resorts, with the aim of ensuring the proper operation of the facilities; l safety: the sites comply with the directives of Decree 2016-29 of 19 January 2016 relating to the safety of ski lifts and conveyor systems in mountain areas, through a safety management system involving a speci fi c organisational unit tasked with laying down the maintenance measures and operating rules required to ensure operational safety, as well as permanent measures to ensure they are complied with.

The Group’s sites have put in place measures aimed at protecting visitors and sta ff . They involve a high level of protection and prevention, more stringent access control, video surveillance, as well as bag checks through security scanning stations. Several of our sites (including Futuroscope and Parc Astérix) have obtained the “Securi-site” label granted by the French prefectures to hotels and tourist sites willing to work hand in hand with the prefecture to ensure the safety of tourists.

2.4 Human risks

2.4.1 RISKS OF HUMAN RESOURCE SHORTAGE

Moreover, the integration of new employees is a priority for us to achieve even better career security (primarily through training) and well-being at work. To overcome any sta ff shortage and attract more talent, the Group’s human resource management focuses on several key areas, including the following: l relocation and accommodation assistance; l systematic succession planning; l a “Heart of CDA” campaign focusing on the employer brand; l the promotion of employee integration through personalised training; l the development of professional training and certi fi cations and the promotion of work-study contracts.

Human capital is a key element for the competitiveness and performance of a business. Due to the seasonality of our activities, non-permanent sta ff (seasonal for both business segments), accounted for 58% of the Group’s FTE headcount over the past fi scal year. The seasonal worker return rate is thus a crucial factor for the smooth functioning of our activities, which are concentrated over a speci fi c period of the year – whether in Ski areas or Leisure parks – and in geographically speci fi c sites. In Ski Areas, 87% of seasonal workers are rehired from one season to the next, thanks to the strong involvement of the local population. In Leisure parks, 49% of the seasonal workforce is renewed on a regular basis, with a younger, and thus more volatile population. For permanent employees, who account for 42% of the headcount, we strive to promote their satisfaction and secure their loyalty through professional training and certi fi cation programmes.

2.4.2 RISKS RELATING TO EMPLOYEE SAFETY

Employee health and safety at work is the cornerstone of the Compagnie des Alpes labour policy.

Each year, we make every e ff ort to improve and to guarantee health and safety at work for our employees. This key issue is decentralised. Each site decides on the most appropriate initiatives for its particular activity.

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Compagnie des Alpes I 2019 Universal registration document